Nitika Naidu
Lautoka,LAU
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
Work History
IT Sales Assistant
GEM IT
Nadi, Fiji Islands
07.2023 - Current
- Built and maintained relationships with peers and upper management to drive team success.
- Tracked inventory levels using point-of-sale systems and restocked shelves accordingly.
- Greeted customers and provided assistance with product selection.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Answered incoming telephone calls to provide store, products and services information.
- Fostered relationships with customers to expand customer base and retain business.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Prioritized and organized tasks to efficiently accomplish service goals.
ECE Teacher & Adminstration Officer
Drasa Avenue School
Lautoka, Fiji Islands
01.2020 - 07.2023
- Integrated technology into lesson plans.
- Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
- Established positive relationships with families by maintaining regular communication about their child's academic growth.
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
- Participated in workshops, trainings and conferences to improve educational skills.
- Implemented hands-on, play-based strategies for experiential learning.
- Implemented behavior modeling and positive reinforcement into daily routines.
School Administration Officer
Sabeto Sangam School
Nadi, Fiji Islands
01.2018 - 01.2019
- Coordinated timetabling arrangements including class allocations and room bookings.
- Analyzed student data to identify and implement academic growth initiatives.
- Composed, edited and typed complex memos and reports with job-related software.
- Organised meetings and events for staff, students and parents in collaboration with other members of the administration team.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Drove customer feedback to deliver information to management for corrective action.
- Processed applications for enrolment into the school in accordance with relevant legislation.
- Answered incoming calls and responded to inquiries from staff, students, parents and external agencies in a professional manner.
- Ensured that all relevant documentation was completed accurately prior to submission to authorised personnel.
- Fostered positive school culture and promoted safety and equity for students.
ECE Teacher's Assistant
Mount Saint Mary's School
Nadi, Fiji Islands
01.2017 - 12.2017
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Maintained schedule of class assignments to meet deadlines.
- Planned and completed group projects, working smoothly with others.
- Met one-on-one with autism students and implemented targeted behavioral plans.
- Participated in team planning sessions designed to create effective strategies for meeting the educational goals of each student.
- Worked in tandem with teacher to develop customized classroom environment conducive to students' needs.
- Facilitated communication between school staff members and families regarding the academic progress of their child.
- Tutored individual students who were having difficulty keeping up with their coursework.
- Assisted teachers in developing individualized education plans for special needs students.
- Spoke with parents to discuss student progress and coordinate meetings.
ECE Teacher's Assistant
Qalitu Primary School
Lautoka, Fiji Islands
01.2013 - 12.2013
- Assisted in preparing lesson materials and bulletin board displays.
- Managed computers in classrooms and laboratories and assisted students with computer use when required.
- Collaborated with other staff members to develop meaningful curriculum objectives.
- Backed up lessons with personal support, small group instruction and hands-on activities.
- Instructed students on usage and care of equipment to prevent injuries.
- Attended professional development meetings related to early childhood education topics.
- Assisted teachers in developing lesson plans and activities for students.
- Encouraged creative problem solving through hands-on exploration of concepts.
- Supported teachers in assessing student progress and documenting observations.
- Took class attendance and recorded absences.
- Assisted in the implementation of classroom management strategies.
- Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
Education
Caregiving Fundamentals Certificate III - Elderly Caregiving
University of The South Pacific
Fiji Islands11-2023
First Aid Certificate - First Aid
University of The South Pacific
Fiji Islands11-2023
Certificate III in Early Childhood Education - Early Childhood Education
University of The South Pacific
Fiji Island12-2014
High School Diploma -
Balata High School
Fiji Islands12-2011
Skills
- Complex Problem-Solving
- Engaging With Diverse Customers
- Store Organization
- Inventory Management
- Information Analysis
- Reliable and Responsible
- Documentation and Reporting
- Relationship Building
- Positive Customer Engagement
- Attention to Detail
- Friendly and Helpful
- Honest and Dependable
- Strong Communication and Interpersonal Skills
- Merchandising Proficiency
Languages
English
Professional
Hindi
Native/ Bilingual
Timeline
IT Sales Assistant
GEM IT
07.2023 - Current
ECE Teacher & Adminstration Officer
Drasa Avenue School
01.2020 - 07.2023
School Administration Officer
Sabeto Sangam School
01.2018 - 01.2019
ECE Teacher's Assistant
Mount Saint Mary's School
01.2017 - 12.2017
ECE Teacher's Assistant
Qalitu Primary School
01.2013 - 12.2013
Caregiving Fundamentals Certificate III - Elderly Caregiving
University of The South Pacific
First Aid Certificate - First Aid
University of The South Pacific
Certificate III in Early Childhood Education - Early Childhood Education
University of The South Pacific
High School Diploma -
Balata High School
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