Nitin Maria

Howick,AUK

Summary

A hardworking employee who is enthusiastic about learning new things inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

years of professional experience

Work History

Retail Sales Assistant

Roop Darshan

09.2017 - Current

Greeted customers and helped with product questions, selections, and purchases.
Used POS system to process sales, returns, online orders, and gift card activations.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Assisted customers with prompt and polite support in-person and via telephone.
Opened and closed store independently and prepared nightly bank drop for manager.
Logged reports, expenses, receipts, and sales in company database.
Worked with loss prevention in monitoring shopper behavior.
Developed professional relationships with customers to increase loyalty, retention and rapport.
Trained and supervised new employees to use selling strategies and apply best practices.
Managed efficient cash register operations.
Maintained up-to-date knowledge of store sales, payment policies and security standards.

Sales person

Pankaj emporium

Build and sustain customer-focused store culture to ensure pleasant shopping experience
Conduct customer needs assessment to identify preferences and to drive profitability
Manage store operations with key-holding responsibility; open and close store
Observe and coach associates in sales, recruit, train, supervise, and evaluate store team
Perform monthly reconciliation and processed billing adjustments to resolve discrepancies
Prepare and verify all employee time cards for accurate weekly payroll processing
Hold accountability for cashier area, credit card transactions, and daily bank deposits.

Education

BBA -

Delhi University

Skills

Having a friendly & professional manner
Immaculate presentation, always well smartly dressed
Over 14 year solid experience in the retail industry
Multitasking

Friendly, Positive Attitude
Highly skilled in delivering outstanding service to customer by greeting and serving them
Knowledgeable about the customer preferences and requirement
Well-versed in suggesting additional items to customers

Personal Skill

Possessing a friendly personality and charisma to connect with a diverse clientele.
Having a tenacious and 'can do' attitude.
Entrepreneurial mindset.
Able to deal calmly with challenging situations.
Self-motivated and having a pro-active mindset.
Customer satisfaction skills.
Ability to multi-task and prioritize.
Coordinating skills and ability to work as part of a

Hobbies and Interests

Active lifestyle
Love sports
Travelling
The great outdoors
Listening music
Eager to learn new things.

References

Ex-employee of Roop Darshan (Harry)

Timeline