Experienced with managing store operations and ensuring optimal customer experiences. Utilizes strategic planning and team coordination to streamline processes. Track record of effective inventory control and staff development.
Overview
7
7
years of professional experience
Work History
Store Supervisor
Kiara and Virat Ent Ltd
03.2023 - Current
Supervised daily store operations, ensuring efficient workflow and optimal customer service.
Trained and mentored staff on operational procedures and customer engagement strategies.
Implemented inventory management systems to enhance stock accuracy and reduce discrepancies.
Developed employee schedules to optimize coverage during peak hours, improving sales performance.
Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
Food and Beverage Supervisor
Fortis Escorts Hospital
09.2020 - 04.2022
Manage
Coordinated with kitchen staff to optimize menu offerings based on patient dite feedback.
Implemented inventory management practices to reduce waste and improve cost efficiency.
Resolved customer complaints swiftly, improving satisfaction ratings among patients and visitors.
Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
Conducted regular performance evaluations for staff members, providing constructive feedback designed to enhance job skills and promote professional growth opportunities.
Managed large-scale events and catering orders, ensuring timely preparation, delivery, and setup to exceed client expectations.
Industrial Trainee
Taj Hotel
12.2018 - 05.2019
Assisted in daily operational tasks to ensure efficient service delivery.
Supported the coordination of event , enhancing guest experience and satisfaction.
Monitored inventory levels to maintain stock availability for smooth operations.
Collaborated with team members to execute high-quality food and beverage services.