Nitu Mukesh Chand
Auckland,AUK
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Team Leader
Mighty Ape
Millwater Parkway, Auckland
02.2019 - Current
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Identified needs of customers promptly and efficiently.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Maintained positive working relationship with fellow staff and management.
- Offered training and support to keep team members motivated and working toward objectives.
- Ensured compliance with all safety regulations in the workplace.
Branch Manager
Capital Valves & Engineering Supplies Limites
Lautoka , Fiji
02.2015 - 01.2019
- Organized professional development programs for employees at all levels of the organization.
- Established strong working relationships with external partners such as vendors and suppliers.
- Implemented internal control procedures to minimize risk exposure and maximize profitability.
- Managed staff scheduling, hiring and training processes.
- Supported outside sales force in servicing and obtaining new business.
- Worked with cross-functional teams to achieve goals.
Maintenance Fitter
Bos Equipment
Lautoka, Fiji
03.2011 - 04.2015
- Monitored, inspected or tested mechanical equipment.(Petrol Pump)
- Installed, tested, calibrated and repaired wide range of industrial machines and systems.
- Provided technical support to other departments within the organization as needed.
- Monitored stock levels of spare parts regularly and ordered replacements when needed.
- Sales of petrol pump parts and fittings
- Checked performance using testing and measuring instruments.
- Followed company safety procedures in regards to operation of heavy machinery and hand tools to prevent accidents.
- Communicated with customers to inform about general job information.
- Tested equipment after installation to check for issues and correct.
- Oversaw shipping and receiving of inventory and supplies.
Sales and Service Technician
Chands Hose Fitting Industrial Supplies
Lautoka, Fiji
01.2005 - 03.2010
- Created repair estimates for customers based on diagnosis of malfunctioning equipment.
- Identified potential sales opportunities by analyzing customer needs and recommending appropriate products and services.
- Responded promptly to customer inquiries related to product use or installation issues.
- Conducted regular inspections of tools, equipment and vehicles used in the field.
- Kept up-to-date knowledge of all relevant manufacturer warranties and guarantees.
- Provided technical support to customers via phone, email and in person.
- Demonstrated product features to customers upon request.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Recognized by management for providing exceptional customer service.
Education
Water Fitter - Intermediate/Supervisory
National Training Productivity Centre
Lautoka Fiji01-2015
Mechanical Engineering Technology
Fiji National University
Lautoka Fiji01-2014
Basic Gas Welding - Mild Steel/Brazing/Pipe
National Productivity Authority of Fiji
Lautoka Fiji01-2008
Stock Management Course
Fiji National University
Lautoka Fiji01-1998
Secondary Education
Drasa Secondary School
Lautoka Fiji11-1997
Skills
- Client Service
- Shift Scheduling
- Coaching
- Team Supervision
- Technical Support
- Evaluating Employee Work
- Performance Improvement
- Leadership
- Leading Team Meetings
- Safety
- People Management
- Key Performance Indicators
- Issue Resolution
- On call forklift technician
Certification
- Ministry of Primary Industry - Accredited Person for purpose of checking containers at any transitional facility - August 2020
- +IMPAC - Certificate of HSR stage 1 - February 2021
- Toyota Forklifts - Forklift operator course - August 2022
- Ministry of Primary Industry - Transitional facility officer
Languages
English
Professional
Hindi
Professional
Fijian
Professional
Accomplishments
- 4 x Above and Beyond Certificate - 2020
- 3 x Above and Beyond Certificate - 2021
- 11 x Above and Beyond Certificate - 2022/2023 with voucher
References
References available upon request.
Timeline
Team Leader
Mighty Ape
02.2019 - Current
Branch Manager
Capital Valves & Engineering Supplies Limites
02.2015 - 01.2019
Maintenance Fitter
Bos Equipment
03.2011 - 04.2015
Sales and Service Technician
Chands Hose Fitting Industrial Supplies
01.2005 - 03.2010
Water Fitter - Intermediate/Supervisory
National Training Productivity Centre
Mechanical Engineering Technology
Fiji National University
Basic Gas Welding - Mild Steel/Brazing/Pipe
National Productivity Authority of Fiji
Stock Management Course
Fiji National University
Secondary Education
Drasa Secondary School
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