Summary
Overview
Work History
Skills
Key Accreditations
Entrusted Responsibilities and Duties
Timeline
Generic

Niuva Joseph

Mangere Bridge,Auckland

Summary

With extensive experience in the freight forwarding and logistics, 3PL warehousing, and distribution industry. Currently seeking an opportunity to explore and contribute value, commitment and excellence. I am an enthusiastic learner, exceptional listener, and proven communicator. My robust skill set includes expertise in warehouse operations, logistics, 3PL, freight forwarding, team leadership, inventory management, health & safety compliance, problem-solving skills, customer services and support, as well as proficiency in Microsoft Office. Leveraging my strengths in communication, leadership, strategic thinking, and decision making, has led us to successfully execute company objectives and goals.

Overview

23
23
years of professional experience

Work History

National Fulfilment Manager

Corcovado Furniture & Homewares
11.2018 - 11.2024
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Managed and motivated employees to be productive and engaged in work.

Inwards Goods Team Leader - Coordinator

Supply Chain Solutions Ltd
01.2016 - 10.2019
  • Devised and implemented processes and procedures to streamline operations.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Warehouse Manager

Bikes International - Bike Barn
01.2010 - 10.2016
  • Improved order fulfillment rates by optimizing picking, packing, and shipping procedures.
  • Planned and executed facility layouts that maximized storage capacity while maintaining optimal workflow efficiency.
  • Maintained accurate inventory records using advanced tracking systems, minimizing discrepancies between physical stock counts and system data entries.

General Warehouse Associate

BIKES INTERNATIONAL LTD
06.2005 - 12.2009
  • Prepared orders for shipment through careful packaging, labeling, and documentation, resulting in minimal returns due to errors or damages.
  • Assisted in loading and unloading shipments, ensuring proper handling of fragile items to prevent damage during transit.
  • Moved shipment materials to and from designated areas using lift and hand trucks.

Sheet Metal Fabricator

KEN METAL INDUSTRIES - Steel and Tube
02.2002 - 05.2005
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Cut, bent and shaped metal sheets and components to meet specific project requirements.
  • Assisted engineers in designing customized sheet metal solutions for clients, resulting in increased customer satisfaction and repeat business.

Skills

  • Excellent communication skills
  • Strong problem-solving abilities
  • Meticulous attention to detail
  • Self-motivated
  • Ability to work independently
  • Familiarity with customer support
  • Achieving customer satisfaction
  • Experience in senior leadership role
  • Strong understanding of the franchise model
  • Experience working with or managing franchises
  • Strategic thinker
  • Hands-on approach to problem-solving
  • Decision-making
  • Ability to inspire and lead a team
  • Driving teams to achieve ambitious goals
  • Financial acumen

Key Accreditations

  • Full Driver's Licence
  • Reach Forklift Licence
  • Stock Picker Licence
  • Counter Balance Licence
  • F endorsement
  • Aisle Master Licence
  • Registered MPI Accredited Person
  • DG Certified Handler
  • Fire Warden
  • Health & Safety Investigation certificates Lv2
  • Manual Handling Trained
  • Microsoft Office Suite trained (Outlook/Word/Excel)

Entrusted Responsibilities and Duties

  • Load, unload containers, Trucks, commercial vehicles
  • Audit racking, PPE, Site safely walks, identify, minimize eliminate posing hazards
  • Run national fulfilment process across sales and fulfilment systems
  • 3rd party supplier management (eg freight partners)
  • Respond, manage client Emails, Phone Calls and issue resolution of product faults and delivery fails
  • Ensuring products in locations are stacked correctly and safely, eliminate potential damage incurring
  • Investigate inventory variance and stock discrepancies
  • Attend H&S Committee and Business Meetings
  • Investigate, accidents, near misses and hazards to eliminate minimize reoccurrence
  • Implement H&S and initiatives for continuous improvements
  • Checking MHEs and Company Vehicles condition
  • Monitor start, finish times, attendance, breaks, annual leave, performance
  • Induct visitors, contractors, new staff members
  • Plan and attain resources, consumables, tools and required necessities
  • Open, disarm site, secure, shut and lock down, close set alarm
  • Train, up skill, inspire team members
  • Update stock consolidation racking locations
  • Maintain Housekeeping, dispose of waste and recyclables accordingly
  • Envision continuous improvements
  • Maintain operational excellence and safety
  • Train and up skill staff competence
  • Approve timesheets hours and authorize OT
  • Problem Solve issues and Toolbox meetings
  • Sheet Metal Fabricating Machine Operator
  • Cut, slit, fold, bend to pitch and angle built to specs
  • Flashings, Roofing, Spouting specialists
  • Van, Trailer load delivery driver - door to door

Timeline

National Fulfilment Manager

Corcovado Furniture & Homewares
11.2018 - 11.2024

Inwards Goods Team Leader - Coordinator

Supply Chain Solutions Ltd
01.2016 - 10.2019

Warehouse Manager

Bikes International - Bike Barn
01.2010 - 10.2016

General Warehouse Associate

BIKES INTERNATIONAL LTD
06.2005 - 12.2009

Sheet Metal Fabricator

KEN METAL INDUSTRIES - Steel and Tube
02.2002 - 05.2005

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Niuva Joseph