Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Niva Smith

Snells Beach,Auckland

Summary

Driven and dedicated student with over two years of experience in customer-facing roles, primarily with Little & Local. Excelled in hospitality service expertise and excellent customer service, demonstrating strong work ethic and team collaboration. Proven track record in improving guest satisfaction and maintaining high standards of cleanliness and hygiene.

Overview

3
3
years of professional experience

Work History

Waitress

Little & Local
11.2023 - Current

I started this job in November of last year however sales have gone down and they don't have many hours for me. I have experience is FoH, customer service, cleaning, and closing.

Fresh Produce Assistant

New World Warkworth
03.2023 - 10.2023

I work here for about 7 months, I started after the closing of my prior job and I left when my prior job reopened by new employers. I got experience in fruit and vegetables, customer service, cleaning, and closing.

Waitress

Little & Local
01.2022 - 03.2023

I worked here as a waitress for just over a year, until we shut down do to covid. I worked as a waitress, FoH, and kitchen hand. I have experience with customer service, the til, and closing.

Education

Mahurangi College
Warkworth, NZ

Skills

  • Greeting guests
  • Punctuality
  • Shelf Stocking
  • Team Collaboration
  • Stock Rotation
  • Product presentation
  • Strong Work Ethic
  • Cleanliness and hygiene
  • Hospitality service expertise
  • Handling Complaints
  • Excellent customer service

Hobbies

My Hobbies are sport, specifically team based sports which helps with my ability to work as a team player.

Timeline

Waitress

Little & Local
11.2023 - Current

Fresh Produce Assistant

New World Warkworth
03.2023 - 10.2023

Waitress

Little & Local
01.2022 - 03.2023

Mahurangi College
Niva Smith