Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Nive Ah Wa

Summary

Highly organised and reliable with a strong work ethic. Offering excellent communication skills with the ability to perform to a high standard under pressure whilst maintaining exceptional customer service skills. Proactive team player with an enthusiastic and positive attitude.

Overview

6
6
years of professional experience

Work History

Office Administrator

Kiwi Homes Ltd
04.2023 - Current
  • Interacted with customers by phone, email, or in-person to provide information.
  • Edited documents to improve accuracy of language, flow, and readability.
  • Maintained electronic and paper filing systems for easy retrieval of information.

Front of House Staff

Bird On A Wire
01.2021 - Current
  • Established welcoming atmosphere by greeting each guest warmly.
  • Processed customer payments and balanced cash drawers.
  • Utilized POS system to receive and process food and beverage orders.
  • Monitored food quality and freshness throughout day.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.

Food and Beverage Attendant

Holiday Inn Hotel
03.2018 - 04.2023
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
  • Supervised food presentation and plating to enhance visual appeal.
  • Provided attentive service and proactively assessed guest needs.

Front of House Staff

Phnom Penh Restaurant
11.2017 - 10.2018
  • Established welcoming atmosphere by greeting each guest warmly.
  • Helped guests at tables when in need of assistance.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.

Education

Business

Auckland University of Technology
Auckland, NZ
10.2019

High School Diploma -

Marcellin College
Royal Oak, NZ
11.2018

Skills

  • POS system operations
  • Sound knowledge of Excel, Microsoft Word and PowerPoint
  • Effective Written and Verbal Communication
  • Barista
  • Time management
  • Managing Office Supply Inventory
  • customer service
  • Cocktail Knowledge
  • Food Safety and Quality

References

Prakash Mani

Bird On a Wire - Director

021 888 528


Sean Munif

Holiday Inn Hotel - Supervisor

021 086 28318

Timeline

Office Administrator

Kiwi Homes Ltd
04.2023 - Current

Front of House Staff

Bird On A Wire
01.2021 - Current

Food and Beverage Attendant

Holiday Inn Hotel
03.2018 - 04.2023

Front of House Staff

Phnom Penh Restaurant
11.2017 - 10.2018

Business

Auckland University of Technology

High School Diploma -

Marcellin College

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Nive Ah Wa