Noah Saunders
Auckland,AUK
Summary
Personable and dedicated Customer Service Representative with extensive experience in the Retail Industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
Paper Runner
Ovato
Birkdale, Auckland
06.2018 - 07.2020
- Prepared large volumes of mailings for delivery.
Customer Service Representative
Noel Leeming
Albany, Auckland
08.2021 - 12.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Developed strong relationships with customers by providing personalized assistance and support.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Sales Representative
Noel Leeming
Albany, Auckland
01.2023 - Current
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Negotiated pricing contracts with customers to maximize profits.
- Provided technical support for customers using the company's products and services.
- Conducted market research to identify potential customers and their needs.
- Researched competitors' products, prices, and sales techniques.
- Assisted the management team in visual merchandising throughout promotional periods.
Education
High School Diploma -
Albany Senior High School
Auckland, NZ12-2023
Bachelor of Commerce -
University of Auckland
AucklandSkills
- Critical Thinking
- Adaptability
- Conflict Resolution
- Empathy
- Communication
- Time Management
- Teamwork
- Active Listening
Affiliations
- Business
- Outdoors
- Daily Exercise
- Music
References
References available upon request.
Timeline
Sales Representative
Noel Leeming
01.2023 - Current
Customer Service Representative
Noel Leeming
08.2021 - 12.2022
Paper Runner
Ovato
06.2018 - 07.2020
High School Diploma -
Albany Senior High School
Bachelor of Commerce -
University of Auckland
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