NOAH JAMES VARCOE
East Tamaki,AUK
Summary
Knowledgeable and dedicated customer service professional with extensive experience in the childcare and customer/retail industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Experienced in education for all ages, ranging from 3 years upward, passionate in serving all ages.
Outspoken and able to communicate to all groups of people in any circumstances, under any stress or time-frames due to cafe and barista work/events and experience.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Hoyts Cinemas
03.2023 - 07.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Swimming Coach
Fulton Swim`School
08.2021 - 02.2023
- Observed swimmers to find and correct faults and provide feedback on performance.
- Taught daily swim instruction to students varying in ages and skill levels.
- Adapted teaching techniques to different learning styles.
- Took notes strengths and weaknesses of each child in class to track progress.
- Implemented proper safety protocols and emergency response plans.
- Mentored and trained new swim instructors on best practices.
Cashier
Blueberry Country
12.2022 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
Truck Loader
Fisher And Paykel
12.2021 - 01.2022
- Loaded and strapped shipments into place on trucks.
- Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
- Used forklift to lift pallets and heavy items into trucks.
- Operated scanning equipment to track orders and shipments.
- Checked accuracy of product packaging and labeling, rectifying any issues.
Gymnastics Coach
Howick Gymnastics Club
02.2019 - 05.2019
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
- Coordinated with other instructors and coaches to determine student advancement and progress.
- Liaised with parents, coaches, and managers/supervisors to ensure students were safe while getting the most out of their lessons
- Assessed student progress and provided feedback to improve technique and performance.
- Collaborated with coaches, students, and administrators to run high-quality program.
Education
High School Diploma -
Botany Downs Secondary College
Botany Downs, NZ11.2022
Homeschooled
Auckland, NZ12.2020
Willowbank Primary School
Auckland, NZ12.2014
Skills
Confident to talk to people
- Friendly
- Respectful
- Good under pressure
- Efficient
- Humble
- Quick to learn
- Gold medallist Barista
- Active Forklift License (Counterbalance)
- Customer Service experience
- Education, Child care experience
Timeline
Customer Service Representative
Hoyts Cinemas
03.2023 - 07.2023
Cashier
Blueberry Country
12.2022 - 01.2023
Truck Loader
Fisher And Paykel
12.2021 - 01.2022
Swimming Coach
Fulton Swim`School
08.2021 - 02.2023
Gymnastics Coach
Howick Gymnastics Club
02.2019 - 05.2019
High School Diploma -
Botany Downs Secondary College
Homeschooled
Willowbank Primary School
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