Nobuko Okamoto
Christchurch, New Zealand,Merivale
Summary
Innovative professional with strong academic, career and customer service skills. Excellent communication, problem-solving and organisational skills. Trusted adviser who helps individuals succeed.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Banquet Attendant/ Brides Assistant
Work Act Company
06.2005 - 08.2008
- Developed strong relationships with clients through consistent professionalism and attention to detail during events.
- Achieved high levels of customer satisfaction by attending promptly to guest needs and offering assistance where needed throughout banquet functions.
Owner/ Operations Manager
Uno Cafe/ Self-employeed
04.2011 - 03.2014
- Oversaw business budget planning and administration, accounting functions, purchasing, and payroll to handle financial needs.
- Hired trained, and managed a high-performing team of employees dedicated to achieving business goals.
- Interacted well with customers to build connections and nurture relationships.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Yoga Instructor
Self-Employed
12.2014 - 03.2019
- Offered one-on-one or small-group instruction for students needing additional attention and support.
- Improved students'' overall well-being through meditation and mindfulness practices in each class session.
- Led up to 8 group classes and 4 personal classes per week.
- Maintained positive relationships with class members through personalized and knowledgeable service.
Venue Manager
BAR YOKU
07.2019 - 03.2020
- Implemented inventory control measures for venue. supplies and equipment to reduce waste and improve cost management.
- Managed staff scheduling and training.
- Engaged with customers sincerely.
Duty Manager
OGB Bar
07.2020 - Current
- Evaluated employee performance and coached and trained to improve weak areas.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Performed daily financial reconciliations and submitted financial and operational reports to senior management.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
Education
Bachelor of International Tourism And Hospitality -
Ara Institute of Canterbury
Christchurch, NZ06.2023
Skills
- Interpersonal Relations
- Cultural Competency
- Educational Problem Identification
- Attention to Detail
- Employer Relations
- Individual and family support
- MS Office
- Student Ability Evaluation
- Academic advising
- Higher Education Knowledge
- Individual Counselling
- Emotional Support
Certification
- Licence Controller Qualification (LCQ)
- Managers' Certificate
Languages
English
Full Professional
Japanese
Native or Bilingual
Timeline
Duty Manager
OGB Bar
07.2020 - Current
Venue Manager
BAR YOKU
07.2019 - 03.2020
Yoga Instructor
Self-Employed
12.2014 - 03.2019
Owner/ Operations Manager
Uno Cafe/ Self-employeed
04.2011 - 03.2014
Banquet Attendant/ Brides Assistant
Work Act Company
06.2005 - 08.2008
Bachelor of International Tourism And Hospitality -
Ara Institute of Canterbury
Similar Profiles
RITA ADDAI-ADUTWUMRITA ADDAI-ADUTWUM
Cafeteria Attendant at ACT Clean Company for The Peninsula LondonCafeteria Attendant at ACT Clean Company for The Peninsula London
Pampana Durga PrasadPampana Durga Prasad
Network Engineer in at ACT FIBERNET CompanyNetwork Engineer in at ACT FIBERNET Company
Eylül Beyza HüsemEylül Beyza Hüsem
Sales Team Member at ACT Insurance CompanySales Team Member at ACT Insurance Company
ANIL THOMAS P.ANIL THOMAS P.
Physiotherapist at Elite PhysiotherapyPhysiotherapist at Elite Physiotherapy
Chelsey-Rose BakerChelsey-Rose Baker
Flooring Installer at Can Do FlooringFlooring Installer at Can Do Flooring