Nofal (Nick) Hajjaj
Phnom Penh,Cambodia
Summary
Dedicated and results-driven professional with a proven track record of successful management across diverse industries. Known for orchestrating seamless operations, optimizing business processes, and achieving outstanding results. Demonstrates leadership excellence in overseeing multiple locations, from inception to ongoing management. Adept at staff training, merchandise management, and strategic decision-making. Committed to delivering exceptional customer service and driving business growth.
Overview
23
23
years of professional experience
Work History
Operation General Manager
Kamac Inc Cambodia (Smile-Super Duper)
04.2020 - 03.2024
- Orchestrated all operational aspects for 15 locations and warehouse, ensuring smooth day-to-day activities.
- Spearheaded opening of new stores, from location scouting to store layout design.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Oversaw equipment availability and maintenance to guarantee optimal operations.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Managed and motivated high-performing teams for successful KPI attainment.
- Headed up strategic process planning for streamlined operations, enabling effective, timely project progression.
- Liaised with management to align daily operations with overarching priorities.
- Analysed operations data to identify process gaps and successfully implement change.
Owner and General Manager of Grocery Stores
Kwik Shop LLC
01.2010 - 01.2016
- Solely managed all facets of merchandise, operations, and daily management for Kwik Shop grocery stores.
- Developed and executed comprehensive business strategy, aligning organisational goals with market opportunities and competitive landscape.
- Established and successfully managed profitable business, demonstrating exceptional entrepreneurial skills and business acumen.
Owner & General Manager for over 20 locations of cellphone stores
One Wireless LLC
01.2005 - 01.2010
- Successfully launched and managed 20 cellphone stores, from location selection to sustainable ongoing operations.
- Identified and resolved operational issues impacting productivity, performance or profitability.
- Liaised with vendors to achieve favourable product pricing and timely stock replenishment.
- Networked with industry leaders, cultivating mutually beneficial partnerships.
- Put in place clear controls for financial administration and business management.
Owner and Manager of Gas Station and Grocery Store
Gas Express
01.2001 - 01.2005
- Managed gas station and convenience store operations, including purchasing and daily management.
- Identified and resolved operational issues impacting productivity, performance or profitability.
- Addressed operational inefficiencies, implementing actionable improvements to support business growth.
- Collaborated with marketing personnel to identify and promote brand mission, values and vision.
- Optimised daily operations to achieve maximum efficiency and cost-effectiveness.
Education
Commercial Pilots Liscence -
Rand Academy Aviation School
Currently pursuing a Masters of Business Administration - undefined
Singapore Business School
Skills
- Operations Management
- Staff Training and Development
- Merchandise Management
- Location Scouting and Expansion
- Inventory Control
- Strategic Decision-Making
- Customer Service Excellence
- Business Growth Strategies
Languages
Fluent in English and Arabic
Reference
- Mr. Kirk MacManus, Owner and Managing Director, +855(0)12 718230, Kirk@super-duper.biz
- Mr. Kirk MacManus, kirkmacmanus@gmail.com
Timeline
Operation General Manager
Kamac Inc Cambodia (Smile-Super Duper)
04.2020 - 03.2024
Owner and General Manager of Grocery Stores
Kwik Shop LLC
01.2010 - 01.2016
Owner & General Manager for over 20 locations of cellphone stores
One Wireless LLC
01.2005 - 01.2010
Owner and Manager of Gas Station and Grocery Store
Gas Express
01.2001 - 01.2005
Commercial Pilots Liscence -
Rand Academy Aviation School
Currently pursuing a Masters of Business Administration - undefined
Singapore Business School
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