Nonie Cassidy
Wellington,WGN
Summary
With over 25 years of experience as an EA/PA at a high level, I have developed highly effective planning and superior organizational skills. Throughout my career, I have successfully managed multiple diaries and emails, as well as handled all domestic and international travel arrangements for CEs, GMs, and senior leadership teams. As highlighted in my CV, I have also organized off-site meetings for management teams and conferences, taking care of all bookings, travel, and accommodation arrangements. Proficient in the Microsoft Suite and experienced in using BoardPro to minute board and senior leadership meetings, I am always eager to learn new systems and applications to better support my manager and team. My recent experience at Whaiora has provided me with valuable exposure to the Māori world, having completed Te Tiriti training and the Engaging Well course. Building a strong team culture is a personal passion of mine, along with delivering excellent customer service to both internal and external stakeholders. With my skills, experience, outgoing personality, and adaptability to any situation, I have consistently been an asset to every organization I have worked for. I am excited about the opportunity to bring these qualities to this role.
Overview
14
14
years of professional experience
Work History
EA to General Manager and Chief Operating Manager
Whaiora Whanui Trust
11.2023 - 08.2024
- Manage diaries for the Executive Team
- Triage inboxes for the Executive Team
- Schedule and organise meetings as required
- Provide minute taking at fortnightly leadership team meetings
- Provide minute taking at Board meetings held bi-monthly
- Liaise with external parties
- Provide assistance to Kaitātaki Ngakau (operational lead of community services)
- There are very few roles at this level in the Wairarapa
- I was asked to apply for the role by one of the local agencies
- Achievements: Embedding more streamlined and up to date office processes, Using BoardPro to minute Whaiora Whanui Trust Board and Te Kahui Tātaki (Leadership) meetings, Completed Te Tiriti training with Reo Rua Limited (Te Ataahia Hurihanganui), Completed 2 day Engaging Well Course with Hone Hurihanganui
EA to Director Regional Relationships, GW & Top of the South
Waka Kotahi – NZ Transport Agency
12.2022 - 11.2023
- Manage Director’s diary
- Triage inbox and draft responses as required
- Schedule and organise meetings as required
- Provide minute taking at Regional Leadership Team fortnightly meetings
- Liaise with external parties
- Booking and amending travel within the region
- Providing diary assistance to the National Manager Education and Marketing
- I was asked to return to Waka Kotahi to provide assistance to two directors following the sudden death of the previous incumbent who had been in the role for over 5 years
EA to Chief Executive Officer & Deputy Chief Executives (3)
Teaching Council of Aotearoa NZ
05.2022 - 12.2022
- Manage CE and DCE’s diaries
- Triage inboxes and draft responses where appropriate
- Schedule and organise meetings as required
- Liaise with external parties
- A short term contract providing assistance to the Chief Executive and Deputy Chief Executives while they work through a period of change
- The outcome of this trial is that the position will become an Executive Assistant/Project Coordinator role which they plan to fill by the end of the year
EA to Chief Executive Officer
Masterton District Council
08.2021 - 05.2022
- Manage CE’s diary and inbox
- Schedule and organise meetings as required for the GM and Group
- Provide minute taking at Strategic Leadership Team weekly meetings
- Provide diary management to Manager, People & Culture
- Screened calls and visitors for the CE
- A fixed term contract providing executive assistance to the Chief Executive while the EA was on secondment
- I enjoyed learning how local government operates
EA to Deputy Commissioner, Assistant Commissioners (x5) – Systems & Agency Performance Group
Public Service Commission
10.2020 - 08.2021
- Manage DC & ACs diaries
- Liaise with external parties (Chief Executive EAs)
- Triage inboxes and respond to queries where appropriate
- Provide administrative and IT support to Commissioners
- Achievements: Set up existing and new Outlook accounts with rules to assist with email management, Set up a Team calendar for absences within the wider Team, Key player in the SAPG Development Team
Temp EA to Directors: Operational Support & Strategy, Policy & Legal
Te Arawhiti - Office for Māori Crown Relations
08.2020 - 10.2020
- Manage Directors diaries and appointments
- Triage inboxes and categorize
- Schedule and organise meetings as required for the Directors and their respective groups
- Provide minute taking at LG meetings
- Run end of month financial reports
- Organise and minute two weekly funding meetings
- Organise and minute two weekly resourcing meetings
- Overview: A short term contract providing assistance to two Directors while the organisation was going through a period of change
- I enjoyed learning more Te Reo and how to use it in everyday work life
Temp EA to General Manager, Housing
Ministry of Social Development
06.2020 - 08.2020
- Manage GM’s diary and appointments
- Triage inbox
- Schedule and organise meetings as required for the GM and Group
- Liaise with internal staff and external parties
- Coordinated and managed administration projects
- Overview: This was a short term contract I accepted following COVID lockdown
- This business unit was an essential service throughout lockdown and operated without an EA, I was brought in to help bring all systems back up to speed
EA to Legal Counsel
Royal Commission of Inquiry – Abuse in Care
10.2019 - 03.2020
- Set up Outlook and DIA accounts for Legal Counsel
- Organise all log ins, phones and equipment
- Set up electronic filing system
- Liaise with internal staff and Counsel Assist
- Writing and distribution of Induction packs for Counsel Assist team
- Scanning, collation and filing of confidential and sensitive documents
- Project team member for the Procedural and Redress Hearings set for Feb and March
- Achievements: Securing Environment Court for Procedural and Redress Hearings, Successfully setting up Legal Counsel and all Counsel Assist team, Preparing induction pack for incoming Counsel Assist team
EA to General Manager, Governance, Stakeholders & Communications
NZ Transport Agency
03.2017 - 10.2019
- Manage GM’s diary and appointments
- Schedule and organise meetings as required for the GM and Group
- First point of contact for external stakeholders within the Group
- Draft responses to queries where and as appropriate
- Liaise with internal staff and external parties
- Organise travel arrangements for the GM and Group
- Liaise with external parties and internal staff
- Screened calls and visitors for the General Manager
- Achievements: Coordinating and managing distribution of banners to venues countrywide for the Stakeholder Roadshows hosted by the CEO, Organising travel for administrative support person travelling with CEO for the Stakeholder Roadshows held countrywide
PA to Deputy Director-General, Partnerships
Department of Conservation
03.2016 - 03.2017
- Manage DD-G diary and appointments
- First point of contact for external stakeholders within the Partnerships Group
- Schedule and organise meetings as required for the Group
- Organise travel arrangements for the DD-G and Group including international travel
- Liaise with external parties and internal staff
- Achievements: Key player in the placement of a PA role which had been vacant for some months, Key player for Partnerships Group in office move from building to building; and back again, Set up new filing system for the DD-G Partnerships
EA to CIO/General Manager ICT
Contact Energy Limited
03.2012 - 01.2016
- Managed General Manager diary and appointments
- Coordinated and managed administration projects
- First point of contact for other EA and CEO/General Managers for urgent ICT issues
- Scheduled and organised meetings as required including catering
- Organised travel arrangements for the General Manager and Leadership Team (LT) including international travel
- Action pointed weekly and monthly ICT LT meetings
- Screened calls and visitors for the General Manager
- Acknowledged queries promptly and escalated to appropriate parties for action
- Liaised with internal staff and external parties
- Organised off-site meetings for the General Manager and Leadership Team
- Achievements: Key player in Engagement Committee for ICT Leadership Team, Successfully organised offsite annual workshop for 110 staff, Programme managed Boardroom video/audio conferencing upgrade
Business Improvement Programme EA/Project Coordinator
Department of Conservation
10.2010 - 03.2012
- Organised travel arrangements for the Director and staff, including countrywide workshops and courses
- Operated the Director’s filing and bring up systems
- Liaised with internal staff and external parties
- Scheduled and organised meetings including catering (internal and external)
- Collated and distributed papers for Governance and Manager meetings
- Minuted Governance and weekly Manager meetings and other meetings as required
- Back-up to the Director-General’s EA when incumbent on leave
- Achievements: Successfully managed and coordinated workshops over a 13 week period for restructure affecting the whole of DOC, Coordinated emergency travel for Canterbury DOC employees to return to Canterbury following the 2011 earthquake, Increased engagement levels by running rugby sweepstakes and theming Friday social functions
Education
No Degree - Shorthand And Typing
Gilbys
Wellington, NZ11-1978
Skills
- Leadership and team building
- Efficient multi-tasker
- Effective leader
- Training and coaching
- Verbal and written communication
- Vendor relationships
- Budgeting and cost control
- Scheduling
- Project Management
- Time management abilities
Timeline
EA to General Manager and Chief Operating Manager
Whaiora Whanui Trust
11.2023 - 08.2024
EA to Director Regional Relationships, GW & Top of the South
Waka Kotahi – NZ Transport Agency
12.2022 - 11.2023
EA to Chief Executive Officer & Deputy Chief Executives (3)
Teaching Council of Aotearoa NZ
05.2022 - 12.2022
EA to Chief Executive Officer
Masterton District Council
08.2021 - 05.2022
EA to Deputy Commissioner, Assistant Commissioners (x5) – Systems & Agency Performance Group
Public Service Commission
10.2020 - 08.2021
Temp EA to Directors: Operational Support & Strategy, Policy & Legal
Te Arawhiti - Office for Māori Crown Relations
08.2020 - 10.2020
Temp EA to General Manager, Housing
Ministry of Social Development
06.2020 - 08.2020
EA to Legal Counsel
Royal Commission of Inquiry – Abuse in Care
10.2019 - 03.2020
EA to General Manager, Governance, Stakeholders & Communications
NZ Transport Agency
03.2017 - 10.2019
PA to Deputy Director-General, Partnerships
Department of Conservation
03.2016 - 03.2017
EA to CIO/General Manager ICT
Contact Energy Limited
03.2012 - 01.2016
Business Improvement Programme EA/Project Coordinator
Department of Conservation
10.2010 - 03.2012
No Degree - Shorthand And Typing
Gilbys
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