Summary
Overview
Work History
Skills
Languages
Timeline
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Noor Al Maliki

Summary

Dynamic and results-driven professional with a proven track record in customer service and sales, highlighted by a Just Excellence Award from Just Jeans. Excelled in building rapport and leveraging product knowledge to exceed sales targets. Recognized for critical thinking and computer proficiency, ensuring customer satisfaction and operational efficiency.

Customer service professional with extensive experience in addressing and resolving customer issues efficiently. Known for collaborative approach and achieving impactful results, with emphasis on flexibility and reliability in dynamic environments. Strong communication and problem-solving abilities, coupled with positive and approachable demeanour.

Overview

8
8
years of professional experience

Work History

Customer Service Representative Agent

Just Jeans
09.2023 - Current

Just Jeans / Customer Service

August 2023 – Current



Work Experience


Experienced team member at Just Jeans, where I contributed to a high-energy retail environment by providing excellent customer service, assisting with product selection, and maintaining store presentation. Skilled in sales, stock management, and team collaboration to ensure store targets were met and customers had a positive shopping experience


  • Delivered exceptional customer service, helping customers find the perfect products and providing personalized recommendations.
  • Assisted with visual merchandising, ensuring the store was well-organized and product displays were attractive.
  • Processed sales transactions efficiently and accurately, meeting sales targets consistently.
  • Managed stock levels, including stock replenishment and organizing inventory.
  • Worked collaboratively with team members to maintain a positive and productive store environment.
  • Contributed to achieving monthly and seasonal sales goals by promoting key products and special offers.
  • Ensured a high standard of store cleanliness and customer satisfaction throughout each shift.
  • Received Just Excellence Award 2024
  • Consistently excelling in KPI targets and announced as a top performer.

Make up Artist

Farmers
10.2022 - 05.2023

WORK EXPERIENCE

Make up artist REVLON / Beauty Advisor

2022 - 2023


Work Experience


Experienced Beauty Advisor and Make-up Artist, skilled in providing personalized beauty consultations and expert makeup application. Passionate about helping clients achieve their desired look while recommending suitable products. Committed to delivering exceptional service and ensuring a positive, confident experience for every client.


  • Provided personalized beauty consultations, offering expert advice on skincare, makeup, and beauty products.
  •  Applied makeup for clients, tailoring looks to individual preferences and events.
  •  Built strong client relationships, ensuring repeat business and customer satisfaction.
  •  Stayed up to date with the latest beauty trends and product knowledge to offer informed recommendations.
  •  Assisted with product displays, promotions, and maintaining a well-organized beauty counter.
  •  Delivered exceptional customer service, helping clients feel confident and satisfied with their beauty choices.

Presshouse Cafe Barista / Customer Service

PressHouse
10.2019 - 09.2022

Presshouse Cafe Barista / Customer Service

2019 - 2023


Work Experience


Experienced barista with a strong customer service background, skilled in making high-quality beverages and ensuring customer satisfaction in fast-paced environments. I excel at building rapport with customers and maintaining positive efficient service.


  • · Managed café opening and closing, including staff rosters and scheduling.
  • · Ordered café supplies weekly to ensure stock levels were maintained.
  • · Consistently met sales targets while ensuring high levels of customer satisfaction.
  • · Maintained food safety and hygiene standards.

Personal Trainer

Tony Martin Gym
02.2017 - 12.2019

February 2017 - December 2019

Personal Fitness Trainer

Tony Martin's Gym


Work Experience


Working with clients to achieve their personal health and fitness goals. Initial consultation includes a health assessment to create personalized nutrition and fitness plan. Then help each client to stay on track by offering continued support.


Key achievements:

  • - Created a loyal client base.
  • - Have been recognized as an influential and most recommended Personal Trainer at Tony Martin's Gym. - Immensely impacted my client's health and happiness through visible results.
  • - Commended by management for my punctuality and organization.

Skills

  • Customer focus
  • Building rapport
  • Critical thinking
  • Customer service
  • Conflict resolution
  • Product sales
  • Product knowledge
  • Computer proficiency
  • Staff training
  • Follow-up skills
  • Sales expertise

Languages

Arabic
Full Professional

Timeline

Customer Service Representative Agent

Just Jeans
09.2023 - Current

Make up Artist

Farmers
10.2022 - 05.2023

Presshouse Cafe Barista / Customer Service

PressHouse
10.2019 - 09.2022

Personal Trainer

Tony Martin Gym
02.2017 - 12.2019
Noor Al Maliki