Summary
Overview
Work History
Education
Skills
Miss Noor Yakout
Timeline
Generic

Noor Yakout

Auckland,Devonport

Summary

Highly motivated and dedicated individual with over 4 years of experience in customer service. Known for excellent communication and problem-solving skills, with a strong ability to connect with people and ensure customer satisfaction. Demonstrates reliability, flexibility, and a positive attitude, consistently exceeding expectations. A team player with a strong work ethic, an eagerness to learn and grow and a good sense of humour.

Overview

5
5
years of professional experience

Work History

Retail Sales Assistant

Platypus
11.2022 - 07.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Kept area clean and neat to give visitors positive first impression.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Opened and closed store independently and prepared nightly bank drop for manager.

Retail sales assistant

North Beach
11.2019 - 11.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.

Crew Member

BurgerFuel
08.2018 - 09.2019
  • Provided outstanding customer service, ensuring customer satisfaction and repeat business
  • Communicated effectively with customers, creating a welcoming and positive experience
  • Managed and resolved customer concerns and complaints, maintaining professionalism and finding suitable solutions
  • Demonstrated strong problem-solving skills, effectively addressing issues to ensure customer happiness
  • Collaborated with team members to achieve operational goals and maintain a productive work environment
  • Developed and maintained product knowledge, providing accurate information to customers
  • Assisted in training new team members, sharing expertise and contributing to a cohesive team.

Education

BBus/BLaws -

Auckland University of Technology
Auckland, NZ
2028

NCEA Certificate -

St Cuthberts College
Epsom
12.2021

Skills

  • Scheduling
  • Time Management
  • Complaint Handling
  • POS System Operation
  • Complex Problem-Solving
  • Customer Assistance
  • Cash Register Operation
  • Payment Processing
  • Cash Handling
  • Store Organization
  • Relationship Building
  • Reliable and Responsible
  • Strong Communication and Interpersonal Skills
  • Excellent Written and Verbal Communication
  • Customer Service
  • Engaging With Diverse Customers
  • Energy and Physical Stamina

Miss Noor Yakout

Thank you for considering

Timeline

Retail Sales Assistant

Platypus
11.2022 - 07.2023

Retail sales assistant

North Beach
11.2019 - 11.2022

Crew Member

BurgerFuel
08.2018 - 09.2019

BBus/BLaws -

Auckland University of Technology

NCEA Certificate -

St Cuthberts College

Similar Profiles

CREATE PROFILE
Noor Yakout