Noorpreet Kaur
34 Hing Street,Flatbush,Auckland
Summary
Hardworking and passionate graduate with strong organizational skills eager to accept new ideas which can be put into practice effectively. Flexible to work in any environment as required, maintaining full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ready to help team achieve company goals. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Coordinator
Variant Study And Immigration
05.2022 - 12.2022
- Entered data, generated reports, and produced tracking documents.
- Coached employees through day-to-day work and complex problems.
- Enrolling candidates for different courses that includes IELTS,ESPD and PTE.
- Gathered and organized materials to support operations.
- Managing schedules of teaching staff along with supervising day-to day operations and activities at workplace.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Advising students by providing them insights of various choices and options available to them through organization.
- Maintaining clients and account data.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills
Front Desk Associate
Part Time At Skyway Immigration
08.2021 - 01.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process for enquires and visa counselling.
- Listening and understanding client's needs and fulfilling it in most effective way by offering assistance.
- Positively handling tough customers and addressing their queries with utmost satisfaction.
- Maintaining calm and composure in phase of difficult customer situation.
- Accurately maintaining customer's data and updating it as required.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained organized front desk areas to uphold polished company image.
- Welcomed each new arrival pleasantly and confirmed meetings and identification.
- Answered multi-line phone system and enthusiastically greeted callers.
Education
Bachelor of Science - Economics
Guru Nanak Dev University
Amritsar,Punjab2021
Skills
- Work Planning and Prioritization
- MS Office and Email Writing
- Communication
- Leadership
- Best Practice Implementation
- Office Management
- Problem Solving
- Customer Service
- Coordinating Unit Activities
- Verbal and Written Communication
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Additional Information
Available upon request.
Timeline
Coordinator
Variant Study And Immigration
05.2022 - 12.2022
Front Desk Associate
Part Time At Skyway Immigration
08.2021 - 01.2022
Bachelor of Science - Economics
Guru Nanak Dev University
Similar Profiles
Mary Rose MaesMary Rose Maes
Senior Processing Officer(Supervisor) at Fourseasons Immigration And Study ServicesSenior Processing Officer(Supervisor) at Fourseasons Immigration And Study Services
Kailash TalkarKailash Talkar
Data Analyst Intern at AI VARIANTData Analyst Intern at AI VARIANT
Jyoti DixitJyoti Dixit
Data Analyst Intern at AI VariantData Analyst Intern at AI Variant