Nova Kahi

• Baked and packaged handmade cookies for individual orders
• Managed all aspects of the business including marketing, customer service, sales, and order fulfillment
• Handled inventory, supplier coordination, and cost control to ensure consistent product quality and profitability
• Processed online and in-person orders, maintained customer database, and ensured timely delivery or pickup
• Maintained high hygiene and food safety standards in a home kitchen environment

Created spreadsheets in Microsoft Excel for record keeping and reporting.

Implemented filing systems, Digital from Physical, improving document organization and retrieval efficiency.

Created and maintained organized records of 'before and after' photos to document progress, support reporting, and enhance visual communication for internal and client use.