Ntombi Mupariwa
Paraparaumu,Paraparaumu
Summary
An experienced solutions architect professional with natural leadership approach, relationship-building acumen, and technical expertise to produce results for team and company success with more than 15 years of experience in demanding environments focused on producing fit for purpose designs for the New Zealand IT sector.
I have delivered solutions across multiple disciplines, industries, and domains, being part of large programs of work like MBIE's visa system replacement, MoE's Digital Identity for Online Learning, MSD's identity modernisation, Inland revenue's identity modernisation and DIA's Water Services Reform.
I was in team leadership roles being lead delivery architect at MoE, MBIE and Inland revenue, providing strategic, project delivery, management support on the projects. I also work independently taking responsibility to get tasks completed successfully usually within demanding time frames.
Overview
16
16
years of professional experience
Work History
IT Integration Solution Architect
Integration Works
07.2023 - 01.2024
- Guided and influenced existing partners on recommended upgrades and enhancements to over 20 integrations for Water Reform Services program.
- Worked with main client and other vendors to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
- Facilitated seamless communication between technical teams and non-technical stakeholders by effectively translating complex concepts into understandable terms for all parties involved in projects.
- Provided architectural leadership for integration deployments and provided troubleshooting support for other internal teams
- Provided technical leadership and mentoring for junior team members, fostering supportive learning environment that promoted skill development and career growth.
- Leveraged cloud technologies to optimize costs, improve scalability, and facilitate seamless integration across platforms.
- Integrated and deployed integrations for Water Services Reform programme using Mulesoft's Anypoint Exchange and Flex gateway products.
- Developed comprehensive documentation for solution design specifications, ensuring clear communication between stakeholders at all stages of project lifecycle.
- Spearheaded migration of legacy integrations to modernised architecture, reducing operational expenses while increasing overall functionality.
Identity and Access Management IT Architect
Inland Revenue Department
09.2022 - 07.2023
- Performed complex architectural and design for application integrations, applying modern IAM design concepts and advanced professional knowledge.
- Designed and implemented One Identity Manager product for identity governance integrations using different standards based patterns (REST Interfaces, SCIM)
- Integrated 6 main corporate systems (Oracle HR system, ServiceNow, Azure Entra, SAP, FIRST (NZ Tax system), Genesis Cloud Contact Centre system, and other applications to One identity Manger identity governance tool
- Completed design reviews, presentations to technical and business design authorities
- Coordinated with cross-functional teams to provide optimal designs.
- Boosted team expertise through continuous training initiatives, fostering collaboration and knowledge sharing culture among colleagues.
- Worked with internal teams post-implementation on user testing, debugging, support and maintenance.
- Presentations to IR department's technical governance where I sat as IAM subject matter expert
Identity Architect
Consulting
03.2022 - 08.2022
- Consulting identity architect at MSD (Ministry of Social Development) responsible for Azure AD roll out
- Co- design designed MSD's Identity Governance Administration solution
- Windows Hello for Business PoC and roll out
- Communicated with vendors and contractors to incorporate input into project designs.
IT Security and Digital Identity Architect
Ministry Of Education
08.2020 - 03.2021
- Completed security audit and review of Ministry of Education (MoE)'s cloud and on premise hosted applications
- Reviewed MoE's Digital identity reference architecture
- Reviewed MoE's Digital identity strategy and authored its business problem statement
- Designed MoE's solution design for Digital Identity for Online Learning with Identity federation (Google, Microsoft, RealMe, planned integrations for Gmail, iCloud) using Azure AD B2C
- Implemented OIDC and SAML service provider integration protocols
- Technical governance engagements: Presentations to MoE’s Ministry Design Authority and technical working group
IT Consultant
Ministry Of Business, Innovation, And Employment
06.2019 - 07.2020
- MBIE’s Request for Proposal (RFP) for procurement of New Zealand's new visa processing system, RFP, high level design and non-functional requirements design
- RFP response evaluation, product and vendor selection
- Engagement with policy teams
- Cloud based visa processing high level solution design covering wide range of technical areas (visa application, identity, security, business rules engine, data migration, integration, payments, analytics, cross agency APIs
- Working with multiple teams (Senior management, policy, operations, data, call centre) to gather current state details and new requirements to inform high-level design
- Technical governance
- Wider sector technical engagement (DIA, MSD)
IT Consultant, Digital Identity Architect
Ministry of Education
06.2016 - 05.2019
- Agile delivery of MoE’s Identity and Access Management system replacement
- Implemented SAML and OIDC protocols on ForgeRock and Microsoft Azure B2C platforms to deliver identity federation for education workforce and application integration
- Ongoing support for MoE’s digital identity product team
- Web Application firewall implementation
- Delivering security, networking and infrastructure solutions that support digital identity initiatives
- Cross agency collaboration on evolving the digital identity ecosystem within the government sector
- Engagement with education sector IT board and MoE IT governance board
- Evaluated project requirements and specifications and developed software applications that surpassed client expectations.
IT Consultant
Fronde IT Ministry of Social Development, MSD
06.2015 - 06.2016
- Architect on MSD’s Simplification program applying dev ops to deliver app functionality
- Completed first release nonfunctional requirement engineering for MyMSD mobile app deployment project
- Delivered AWS cloud based digital analytics engine
- Implementation of machine learning to tailor work and income services to New Zealand citizens
- Working with data scientists in building models to support predictive analytics
IT Architect
Group Innovation New Zealand Post
10.2012 - 06.2015
- NZ Post projects
- RealMe Photo Capture – Mobile (Proof of Concept)
- Tower Insurance Document Retrieval
- Group parcel strategy – Delivery First Time (includes Authority to Leave, Expected Time of Arrival and Notifications)
- RealMe integration – Login service
- RealMe integration for identity attribute providers
- Mentored junior architects on best practices while providing guidance on complex design issues.
- Performed complex architectural and design assignments, applying innovative architectural design concepts and advanced professional knowledge.
- Collaborated with clients to develop fitting architectural solutions, meeting their unique needs and preferences.
Solutions Architect
Telecom New Zealand Limited
11.2007 - 09.2012
- Telecom NZ Projects
- Fraud Management System hardware and software upgrade
- Wireless network guardian upgrade
- Chorus WDM element manager implementation
- WCDMA roll out (Fulfil and Assure) and expansion across New Zealand's SPARK mobile network
- Decommissioning projects o Code Division Multiple Access (CDMA) technology o Billing system o Mobile roaming billing revenue assurance
- Managed time efficiently in order to complete all tasks within deadlines
Education
Post Grad Diploma - Information Science (Information technology
Massey University
Palmerston North, NZ08.2012
Executive MBA - Research Mobile Telehealth
Massey University
Palmerston North, NZ11.2011
No Degree -
Professional
Vendor Courses01.2008
High School Diploma -
High School
Zimbabwe03.1993
Skills
- Technical solution leadership, responsive single point of micro and macro end to end design
- Solution architectures against set enterprise strategy, architecture standards and policies and design principles applied across application, technical, security architecture and identity and Access management domains
- Technical expertise in some Azure areas and proficient in MS Entra
- Project delivery and governance – strong project delivery, governance and execution skills using Waterfall and Agile project methodologies
- Wider NZ government sector engagement across different project scopes
- Management – general management skills in team leadership, change management, vendor management
- Articulate presenter with strong written and oral abilities with excellent communication skills – across teams and multiple stakeholders
- Relationship building – liaison and negotiating with clients, stakeholder management
- Proficient at Microsoft Office applications, SQL and relational databases, UML modelling
- Technical Architecture Design
- Web services, APIs,
Timeline
IT Integration Solution Architect
Integration Works
07.2023 - 01.2024
Identity and Access Management IT Architect
Inland Revenue Department
09.2022 - 07.2023
Identity Architect
Consulting
03.2022 - 08.2022
IT Security and Digital Identity Architect
Ministry Of Education
08.2020 - 03.2021
IT Consultant
Ministry Of Business, Innovation, And Employment
06.2019 - 07.2020
IT Consultant, Digital Identity Architect
Ministry of Education
06.2016 - 05.2019
IT Consultant
Fronde IT Ministry of Social Development, MSD
06.2015 - 06.2016
IT Architect
Group Innovation New Zealand Post
10.2012 - 06.2015
Solutions Architect
Telecom New Zealand Limited
11.2007 - 09.2012
Post Grad Diploma - Information Science (Information technology
Massey University
Executive MBA - Research Mobile Telehealth
Massey University
No Degree -
Professional
High School Diploma -
High School
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