Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Nuraan Waggie

Auckland

Summary

I am an experienced beauty therapist with over 15 years of delivering exceptional client care in fast-paced, reputable beauty companies. I communicate confidently, maintain focus and productivity under challenging conditions, and consistently meet targets through empathy and a solution-focused approach. I create a warm, approachable environment and take pride in exceeding customer expectations. I bring strong listening skills, adaptability, proven ability to identify and problem-solve efficiently, and a client-first mindset to every interaction. I’m now excited to apply these strengths in a dynamic retail role and contribute to a customer-focused team.

Overview

15
15
years of professional experience

Work History

Self-employed Brow Artist

Private Business
, Auckland
01.2024 - Current
  • Building strong client relationships, and maintaining them.
  • Delivered outstanding brow and lash enhancement services, ensuring client satisfaction.
  • Managed bookings efficiently, maintaining a streamlined appointment schedule.
  • Handled client correspondence and email communications promptly and professionally.
  • Proficient in conducting client consultations to assess needs and expectations.

Brow Artist

Off & On
, Auckland
07.2015 - 12.2023
  • Delivered exceptional brow and lash enhancement services, ensuring customer satisfaction.
  • Engaged in continuous professional development to master the latest treatment techniques.
  • Oversaw store management, maintaining operational excellence.
  • Handled reception duties, including phone, email correspondence, and effective problem resolution.
  • Conducted thorough client consultations to tailor treatments to individual needs.
  • Trained new employees across various job functions, fostering a skilled and versatile team.

Beauty Therapist

More Than Skin
, Auckland
03.2010 - 06.2015
  • Managed front-of-house responsibilities with efficiency, handling bookings, email communications and customer queries with professionalism.
  • Ensured a hospitable reception environment and smooth daily spa operations, dedicated to service excellence.
  • Executed bespoke facials, advanced skincare treatments, manicures, and expert brow and lash enhancements to meet individual client preferences.
  • Conducted therapeutic full-body massages and targeted spa therapies utilizing Swedish and relaxation techniques for a transformative spa journey.
  • Proficient in gentle and precise body waxing, prioritizing client comfort and satisfaction.
  • Provided targeted spa therapies, focusing on improving client health and wellness.

Education

Diploma in Beauty And Spa Therapies

Elite International School of Beauty And Spa
Auckland
06-2009

Skills

  • Extensive background in customer service Building and maintaining strong client relationships
  • Adaptable and self-motivated, with a collaborative mindset and independent work ethic
  • Strong attention to detail and problem solving abilities
  • Achieving targets through strategic planning and execution
  • Excellent time management and organizational skills
  • Skilled in customer-focused communication across multiple channels, including email and phone

Languages

English
Native/ Bilingual
Afrikaans
Limited

References

References available upon request.

Timeline

Self-employed Brow Artist

Private Business
01.2024 - Current

Brow Artist

Off & On
07.2015 - 12.2023

Beauty Therapist

More Than Skin
03.2010 - 06.2015

Diploma in Beauty And Spa Therapies

Elite International School of Beauty And Spa

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Nuraan Waggie