Nur Syahira Mohamad Mahyuddin

Enthusiastic and fast learning person with proficient in handling complex customer issues and promoting positive experience. Seeking for sales support/customer service role in shipping industry to utilise my interpersonal skills, excellent time management and problem-solving skills for the growth of organisations as well as to help them achieve their business goals to fulfill the customers' satisfactions. Motivated to learn, grow and excel in this supply chain industry. Currently, working under Post-Study Work Visa.

TECHNICAL SKILLS

• EDI (Intermediate-used for shipping documentation,invoicing, COD, bookings, DO releases and export load lists)
• NOVA (Intermediate-used for CRM, sales report, analysis, productivity and feedbacks)
• MS Office (Intermediate- used for presentations, reports, university courses and assignments)
• Excel (Intermediate-used for sales report, assignments, spreadsheets and courses)
• Shopify (Intermediate-used for CRM, packing slips, sales report and analysis)
• Gorgias (Intermediate-used for CRM, reports, and feedbacks)
• ProModel (Beginner- used for MGMT370)
• Adobe Photoshop (Intermediate-used for marketing purposes, clubs designs and personal projects)
• Canva (Intermediate-used for personal projects)

LANGUAGES

• Malay (Native), English (Second Language), Mandarin (Beginner), Arabic (Beginner)

INTERESTS

• Photography (3rd Place photo contest University competition), Outdoor activities, Social sports, Video-editing, and Playing music instruments (Guitar, Ukulele and Keyboard).

DIVERSITY, EQUITY & INCLUSION 2023

• Represented CMA CGM NZ on DEI Team.
• Proposed the smart casual code for office attire.
• Hosted and assisting on planning the festive celebrations in the company.

CHRISTCHURCH BERSATU GAMES 2022

• Represented University of Canterbury as a Table Tennis player and won Silver medal for University of Canterbury

CHRISTCHURCH BERSATU GAMES 2021

• Represented University of Canterbury as a Basketball player and Table Tennis player and won Silver medals for both games

IMPACT SUMMIT 2020

COMMUNICATING WITH ENCOURAGEMENT & DESIGNING SOLUTIONS FOR 21ST CENTURY (Theme: EVERY DAY MATTERS)

• Performed a risk management for the business and its relationships with customers, and determined whether the solutions suit the budget given or vice versa.
• Prepared PowerPoint Slides to list other internal and external sources available to gain more in-depth understanding about the business.
• Exchanged ideas with other participants regarding the business ecosystem issues and sustainable business
• Dealt with constructive feedbacks from the speakers and implemented professional scepticism skills for dealing with the issues in building sustainable business.

CANTERBURY MALAYSIAN STUDENTS ORGANISATION (CMSA)

MARKETING OFFICER (2019/2020)

• Collaborated with High Commissioner of Malaysia to host various social events that bring together Malaysians in Christchurch from all background
• Hosted the Eid Festival event during post-pandemic 2020 for the club members
• Coordinated with the other university clubs to promote every activities that CMSA held
• Designed poster and handled the social media and emails for marketing the events that CMSA had proposed
• Promoted Malaysian culture and tradition in International events
• Handled multiple cultural-related events in accordance to celebrations in Malaysia for 200+ members.
• Engaged with High Commissioner of Malaysia in Wellington during COVID-19 pandemic outbreak in 2020.

MALAM MALAYSIA 2019

Costume and Fashion Coordinator (2019)

• Assisting the Costume Officer to procure or rent the costumes within the budget given
• Coordinated with the Director of MALAM MALAYSIA to plan and design the costumes according to the plan
• Collaborated with Otago Malaysian Student Organisation (OMSA) to rent the costumes
• Making sure the participants for MALAM MALAYSIA costumes customised with correct sizes, designs and colours.

Project Jonah NZ

• Supporting the non-profit company in saving whales
• On-training of saving whales modules

Student Volunteer Army

Tree Planter/ Site clearing

• Volunteered for tree planting multiple times over 3 different sites around Christchurch belt and planted 20+ NZ native plants such as Kawakawa
• Cleared planting sites which non-native plants previously had grown

COVID-19 Student Support

• Assisted the university students those affected from COVID-19 of buying groceries and mental health.
• Volunteered for assisting the vaccination process over 4 different sites around Christchurch

Pink Walk Ribbon 2019

• Supported the participants by providing direction and extremely enthusiastic cheers
• Managed to attract passerby to support the event and making sure the participants follow the health and safety rules.

DEVIKA GOUNDER

Customer Care Manager, ANL & CMA CGM

akd.dgounder@cma-cgm.com

DR WILLIAM SHANNON

Internationalisation Manager 

College of Business & Law, University of Canterbury

will.shannon@canterbury.ac.nz