Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Nush Azam

Auckland,New Zealand

Summary

I thrive at the intersection of strategy, delivery, and people. Whether I’m juggling roadmaps, running sprints, or navigating complex stakeholder landscapes, I bring clarity, focus, and a bit of fun to everything I do. I love turning big ideas into real outcomes, and I’m just as comfortable in the weeds of execution as I am in high-level product planning. If you need someone who can drive momentum, align teams, and still keep their cool when things get messy, that’s me.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Project Manager (IT | Digital)

ParkMate NZ
07.2023 - Current
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
  • Implemented continuous improvement initiatives to optimize project outcomes while maintaining costeffectiveness.
  • Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
  • Proved successful working within tight deadlines and a fast-paced environment.

Senior Product Analyst

Aider
05.2022 - 07.2023
  • Presented data-driven insights to stakeholders, guiding business strategy and decision-making processes.
  • Managed product backlog effectively to ensure timely delivery of high-priority features without compromising quality or scope.
  • Improved collaboration between departments by establishing clear lines of communication regarding project status updates.
  • Influenced product design by incorporating customer input gathered through surveys, interviews, and focus groups.
  • Boosted user satisfaction ratings through consistent monitoring of customer reviews followed up by necessary enhancements.
  • Increased efficiency within the team by introducing standardized templates for documentation related tasks.
  • Reduced customer churn by analyzing user feedback and implementing targeted improvements to the product experience.
  • Led user acceptance testing efforts, ensuring a high-quality end-product that met customer needs and expectations.
  • Coordinated beta-testing initiatives involving both internal employees and external customers for invaluable feedback on new features prior to launch.
  • Developed comprehensive training materials for sales and support teams, increasing overall product knowledge across the organization.
  • Collaborated with cross-functional teams to develop innovative solutions addressing customer pain points.
  • Researched and evaluated potential new markets and products.
  • Created customized marketing materials to increase product awareness.
  • Collected and analysed data from variety of sources to create detailed market research reports for top-level decision makers.
  • Wrote engaging and successful marketing, advertising, and website content.
  • Developed questionnaires and facilitated focus group discussions.

Senior Project Manager (Digital | IT)

Fintech Technologies
03.2020 - 05.2022
  • Maintained schedules to meet key milestones at every project phase.
  • Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
  • Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
  • Mentored junior project managers and team members to enhance their skills and career growth.
  • Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
  • Communicated project plans and progress to key stakeholders and project contributors.
  • Negotiated contracts with vendors and suppliers, securing favorable terms for the organization''s benefit.
  • Streamlined project management processes by implementing agile methodologies, resulting in improved efficiency and reduced costs.
  • Partnered with project team members to identify and quickly address problems.
  • Managed budgets exceeding $1 million while effectively controlling costs through diligent financial oversight.
  • Optimized resource allocation by closely monitoring project progress and adjusting team assignments as needed.

Digital (IT) Project Manager

Fintech Technologies
12.2015 - 01.2020
  • Streamlined project delivery by implementing Agile methodologies and improving collaboration among team members.
  • Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
  • Facilitated communication among team members to solve complex technical challenges efficiently and effectively.
  • Managed cross-functional teams to ensure efficient allocation of resources and successful project completion.
  • Reduced software development timeframes by identifying bottlenecks and optimizing the development process.
  • Developed detailed project plans, outlining clear objectives, timelines, and deliverables for IT projects.
  • Oversaw quality assurance testing processes, ensuring that all software met organizational standards before deployment.
  • Managed projects from procurement to commission.
  • Assessed and analyzed customer requirements to develop effective IT project plans.
  • Devised test plans to validate accuracy of IT projects.
  • Planned, designed, and scheduled phases for large projects.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.

Education

Bachelor of Engineering Technology - Civil Engineering

Unitec
Auckland, NZ
09-2016

Bachelor of Science - Computer And Information Sciences

University of Otago
Dunedin, NZ
10-2014

Skills

  • Project management
  • Product Ownership
  • Project planning and development
  • Cross-Functional Collaboration
  • Content Creation/Digital Content
  • Full Stack Web Development
  • Stakeholder Management
  • Agile Kanban-Project Management
  • SQL Queries, Analysis, Joins
  • Sprint Review & Retrospective
  • A/B & Usability Testing
  • Operations & Business Analysis
  • RevOps & DevOps
  • Backlog Prioritization

Accomplishments

  • Won two NZPA awards - for Supreme Parking and Tech innovation for parking in New Zealand.
  • Managed and enhanced the app, saas and website, bringing in $30 million for the company in the financial year.

Certification

  • PMP - Project Management Professional
  • Product Management
  • UX Design, UI Design & Wireframes - Figma
  • Prototyping, Design Thinking , Mobile Design - Figma
  • Full stack Web Development
  • Market Research, Analysis & Digital Specialization

Timeline

Project Manager (IT | Digital)

ParkMate NZ
07.2023 - Current

Senior Product Analyst

Aider
05.2022 - 07.2023

Senior Project Manager (Digital | IT)

Fintech Technologies
03.2020 - 05.2022

Digital (IT) Project Manager

Fintech Technologies
12.2015 - 01.2020

Bachelor of Engineering Technology - Civil Engineering

Unitec

Bachelor of Science - Computer And Information Sciences

University of Otago

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Nush Azam