Nu'u Taulalo
Porirua,WGN
Summary
With over 16 years of diverse workforce experience spanning construction, customer service, and other key roles, I bring a strong dedication to collaboration and team success. I take pride in supporting colleagues, fostering a positive team environment, and contributing to shared goals through initiative, reliability, and a cooperative mindset.
Overview
11
11
years of professional experience
Work History
Site Foreman
EMT Demolition
Wellington, Wellington
03.2024 - 07.2025
- Supervised daily demolition operations to ensure safety and efficiency.
- Coordinated with subcontractors to manage project timelines and deliverables.
- Inspected job sites for compliance with safety regulations and quality standards.
- Trained new workers on equipment usage and safety protocols.
- Maintained inventory of tools and materials for ongoing projects.
- Communicated project updates to management and team members regularly.
- Implemented best practices for waste management during demolition activities.
- Assisted in evaluating site conditions to determine appropriate demolition methods.
Life Insurance Underwriter
Westpac Life Insurance
Wellington, Wellington
10.2017 - 10.2018
- Evaluated insurance applications for risk assessment and policy approval.
- Analyzed medical records and financial documents for underwriting decisions.
- Reviewed policy terms and conditions to ensure accurate coverage specifications.
- Communicated with clients regarding policy terms and potential exclusions.
- Maintained detailed records of underwriting activities and client interactions.
- Participated in meetings with senior management personnel to discuss underwriting issues.
Insurance Retention Agent
Westpac Life Insurance
Wellington, Wellington
03.2014 - 10.2017
- Lead customer retention strategies at Westpac Life Insurance
- Mentor team members on customer engagement techniques
- Identified potential areas of improvement for the retention process.
- Assisted customers with inquiries regarding account information, billing and service-related issues.
- Responded promptly and professionally to emails, phone calls, social media posts and other forms of communication from customers.
- Maintained detailed records of all interactions with customers in order to track progress on retention efforts.
Education
NCEA level 1,2,3
Wellington Boys College
Wellington, NZ12-2012
Skills
- Project management
- Problem solving
- Time management
- Employee training
- Planning and scheduling
- Team collaboration
- Data entry
- Insurance knowledge
- Microsoft office expertise
- Strong teamwork
- Training and development
- Multi-channel communication
References
References available upon request.
Timeline
Site Foreman
EMT Demolition
03.2024 - 07.2025
Life Insurance Underwriter
Westpac Life Insurance
10.2017 - 10.2018
Insurance Retention Agent
Westpac Life Insurance
03.2014 - 10.2017
NCEA level 1,2,3
Wellington Boys College
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