Nuwan Senevirathna
Auckland
Summary
Dynamic and detail-oriented professional with experience at Family Super, excelling in customer service and inventory management. Proven forklift operation skills and strong organizational abilities led to enhanced workflow and client satisfaction. Adept at resolving inquiries and fostering relationships, contributing to a collaborative team environment. Motivated and reliable worker with experience in warehouse operations, customer service, and general labour duties, with full work rights under an open work visa and ready to join immediately.
Overview
7
7
years of professional experience
Work History
Receptionist / Grocery Stocker
Family Super (FMCG Market)
08.2022 - 07.2025
- Managed front desk operations, ensuring seamless customer service and satisfaction.
- Forklift operation for unloading and stacking goods and pallets.
- Coordinated appointment scheduling for clients and staff, optimizing daily workflow.
- Maintained accurate records of visitor interactions and communications for improved tracking.
- Utilized telephone systems and digital communication tools to facilitate effective information exchange.
- Assisted in inventory management by monitoring supplies and placing orders as needed.
- Addressed customer inquiries promptly, resolving issues to enhance client relationships.
Sales Assistant
Cargills Food City Supermarket
01.2019 - 05.2022
- Assisted customers in identifying products, enhancing shopping experience and boosting satisfaction.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate financial handling.
- Collaborated with team members to maintain organized product displays, improving store aesthetics.
- Addressed customer inquiries and resolved issues promptly, fostering positive relationships and loyalty.
- Monitored stock levels and assisted in inventory management, contributing to effective supply chain operations.
Education
High School Diploma -
Open University
Sri Lanka03-2003
Skills
- Forklift Operation
- Organization skills
- Time management
- Telephone skills
Timeline
Receptionist / Grocery Stocker
Family Super (FMCG Market)
08.2022 - 07.2025
Sales Assistant
Cargills Food City Supermarket
01.2019 - 05.2022
High School Diploma -
Open University