Ocean-Bree Kaumoana
Manukau,AUK
Summary
As a fresher, I don't have much work experience but I want a good platform to grow my career and explore my skills. Hard working, self-motivated person and continuously improves. Fast learner and adaptable to work under pressure, also very open to learning new things as it would be a wonderful opportunity to start my career here.
Overview
1
1
Certification
Work History
Front of House Wait Staff Member
Woodside Bar, Kitchen & Functions
639 Great South Road, Manukau City Centre
12.2022 - 02.2023
- Established welcoming atmosphere by greeting each guest warmly.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Asked customers for feedback, solved problems, provided additional items throughout meal.
- Take down orders and served different types of beverages and offered refills.
Education
Hospitality Restaurant & Bar Services
MSL Training
01.2018
Skills
- Multitasking Abilities
- Excellent Communication
- Event Preparation
- Food and Beverage Service
- Product and Service Sales
- Store Opening and Closing
- Customer Assistance and Service
- Payment management
- Calm and Professional Under Pressure
- Reliability
- Adaptability and Flexibility
Certification
Bar & Restaurant Services Level 2 & 3
Timeline
Front of House Wait Staff Member
Woodside Bar, Kitchen & Functions
12.2022 - 02.2023
Hospitality Restaurant & Bar Services
MSL Training