Ocean Christy
Hawkes Bay,Hastings
Summary
Resourceful and able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries. Skilled Picker Packer operating on feet for extended periods to manage large number of packages every shift. Well-organized, reliable and hardworking with solid record of exceptional productivity. Engaging communicator with great customer service skills.
Overview
7
7
years of professional experience
Work History
Senior Waitress
Clearview Estate Winery
Te Awanga, Hastings, Hawkes Bay
01.2018 - 01.2022
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Managed food resources, memorized orders and coordinated customer service. Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Bussed and reset tables to keep the dining room and work areas clean. Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
- Inspected dishes and utensils for cleanliness.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Supervised restocking of salad bar and buffet for lunch and dinner service. Greeted new customers, discussed specials and took drink orders. Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
- Stayed up-to-date on menu changes to help customers make food choices. Monitored restaurant traffic across special days and seasons and designed schedules to optimize coverage.
Babysitting
Katie Jane
Hastings, Hawkes Bay
01.2019 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed. Worked flexible hours; night, weekend, and holiday shifts.
- Exceeded goals through effective task prioritization and great work ethic.
Johnny Apple Seed
Packer, Grader, Stacker
Hawkes Bay , Havelock
03.2022 - 08.2022
- Packaged items for shipment by date coding, case taping and palletizing. Used labelers to create labels and maintain inventory records.
- Stacked finished cases on pallets according to customer requests.
- Documented products checked, grades assigned and rejected items in master logs. Identified and removed products that did not meet quality control standards. Graded raw materials based on checklist of quality standards.
- Monitored complicated machinery and adjusted or shut down when problems arose.
- Complied with safety, health and environmental regulations as prescribed by law. Identified and resolved problems affecting quality of work or safety of job site.
Barista
The Coffee Cupboard
Hastings, Hawkes Bay
08.2022 - 06.2024
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Created promotional displays for advertising special events or promotions at the cafe.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Handled ordering supplies, stocking products.
- Monitored inventory levels of supplies and restocked when necessary.
- Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
Education
Hastings Girls HighSchool
Hastings, NZ12-2020
Skills
- Packing Optimization
- Integrity and Dependability Staging and Sorting
- Task Prioritization
- Time Management
- Active Listening
- Problem-Solving
- Customer Service
- Active listener
- Friendly and outgoing
Timeline
Barista
The Coffee Cupboard
08.2022 - 06.2024
Johnny Apple Seed
Packer, Grader, Stacker
03.2022 - 08.2022
Babysitting
Katie Jane
01.2019 - Current
Senior Waitress
Clearview Estate Winery
01.2018 - 01.2022
Hastings Girls HighSchool
Similar Profiles
Rosalba (Rosie) AragonRosalba (Rosie) Aragon
Real Estate Agent at ClearView Real Estate ManagementReal Estate Agent at ClearView Real Estate Management
Jeffrey HugJeffrey Hug
Partner at Clearview Real Estate Partners LLCPartner at Clearview Real Estate Partners LLC
JOSHUA BERRYJOSHUA BERRY
Sales Associate at Liquid Art Winery & EstateSales Associate at Liquid Art Winery & Estate