Océane Trudel
Queenstown,OTA
Summary
Proven in fast-paced environments, adept at multitasking and customer service, I excelled at Steakhouse Le Vieux 500 by enhancing guest experiences through efficient service and team collaboration. Mastering menu memorization and leveraging strong interpersonal skills, I significantly contributed to repeat business, showcasing adaptability and a commitment to excellence.
Overview
4
4
years of professional experience
Work History
Waitress/bartender
Steakhouse Le Vieux 500
06.2024 - 11.2024
- Used cash registers and credit card machines to cash out customers.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Processed orders and sent to kitchen employees for preparation.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Waitress/bartender
Pain Pain Pain
04.2022 - 06.2024
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Cashier
Bmr
04.2021 - 04.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
Education
Cegep - Business Management
Cégep Garneau
Quebec City Skills
- Customer service
- Team collaboration
- Menu memorization
- Strong multitasking
Languages
French
Native or Bilingual
English
Elementary
Timeline
Waitress/bartender
Steakhouse Le Vieux 500
06.2024 - 11.2024
Waitress/bartender
Pain Pain Pain
04.2022 - 06.2024
Cashier
Bmr
04.2021 - 04.2022
Cegep - Business Management
Cégep Garneau
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