Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Personable individual willing to work hard and provide solutions to any given problem. Offers sharp time management, organization, and assistance skills. Has great interpersonal skills and is a clear communicator.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Case Manager
Advent Health Hospital
08.2023 - 12.2023
Connected patients with community resources, ensuring access to essential services such as housing, healthcare, and financial assistance.
Implemented evidence-based therapeutic interventions tailored to the specific needs of diverse patient populations.
Completed psychosocial evaluations and needs assessments.
Worked with medical teams, patients and families to implement effective treatment plans.
Organized clinical documentation, treatment plans, and referrals.
Server
Fish Bones
04.2023 - 08.2023
Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Assistant Research Coordinator
University Of South Florida
09.2022 - 03.2023
Coordinated with multidisciplinary research teams to ensure effective collaboration and timely project completion.
Managed budgets and resources.
Facilitated communication between team members fostering a collaborative work environment.
Developed rapport with clinicians and patients ensuring a safe environment to speak about challenges.
Provided administrative support such as scheduling meetings, drafting correspondence, submitting paperwork related to grants or contracts.
Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
Receptionist Administrator
Tampa Therapy & Wellness
01.2022 - 08.2022
Sorted and organized files, spreadsheets and reports.
Interacted with clients by phone, email, and in-person to make/change/delete appointments.
Built rapport with clients to facilitate trusting relationships and provide setting conductive to growth.
Reached out to individuals to offer services.
Developed social media strategy templates and designs for Instagram, Facebook, LinkedIn, and Twitter.
Used Excel to organize client database.
Collaborated in professional team to solve workflow issues and actions to improve upon.
Cashier/Server
Fresh Kitchen
01.2020 - 08.2020
Acquired skills of being friendly, working efficiently and swift, multitasking, and memorizing a substantial number of tasks
Assisted cashiers with processing customer payments and documenting orders.
Quickly became knowledgeable of menu items, allergens in foods, and specials.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Social Media Marketing Intern
Auritas
05.2019 - 08.2019
Learned to use Excel and Microsoft Outlook to manage agenda for employees
Collaborated with team members to help expand marketing channels
Became proficient in using Canva, creating designs to post on Twitter, Facebook, LinkedIn, and Instagram pages
Analyzed trends in social media posts and followers to maximize views
Conducted daily updates to social media profiles to boost company online presence.
Assistant Event Coordinator
Food Coach Expert
05.2018 - 03.2019
Coordinated with vendors and event contributors.
Surveyed clients feedback on their experience to uncover opportunities for improvement.
Managed administrative logistics of events planning, event booking, and event promotions.
Cultivated strong relationships with clients through regular communication updates on event progress, fostering client trust and repeat business opportunities.
Education
Bachelor of Arts in Social Work/Psychology -
University of South Florida
Tampa, Florida
12.2023
Skills
Attention to Detail
Fast Learner
Verbal and Written Communication
Time Management
Teamwork and Collaboration
Active Listening Skills
Case Management
Critical Thinking
Problem Solving
Social Media
Fluent in French
Certification
Psy Chi - International Honor Society in Psychology
CNM at ADVENT HEALTH MEDICAL GROUP IN ASSOCIATION WITH ADVENT HEALTH HOSPITALCNM at ADVENT HEALTH MEDICAL GROUP IN ASSOCIATION WITH ADVENT HEALTH HOSPITAL