Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

'Ofa Fotu-Moala

Huntly,WKO
'Ofa Fotu-Moala

Summary

Hard-worker with experience in leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

1
year of professional experience
1
Certification

Work History

KFC Restaurant
Huntly, WKO

Shift Supervisor Trainee
10.2021 - Current

Job overview

  • Applied strong leadership talents and problem-
  • solving skills to maintain team efficiency and organize workflows.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Maintained compliance with company policies, objectives and communication goals.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.

Mudcake Madness
Auckland, AUK

Assistant Baker
06.2019 - 11.2019

Job overview

  • Stored, labeled and replenished supplies in compliance with food safety regulations.
  • Decorated baked goods and designed visually appealing displays of finished products.
  • Maintained clean, organized kitchen to maximize efficiency and food safety.
  • Washed dishes and sanitized prep area at end of each shift.

Education

University of Waikato
Hamilton, NZ

Bachelor of Science from Environmental Planning

Huntly College
Huntly, NZ

High School Diploma
12.2021

University Overview

Head Girl - 2021

Student Representative in BOT - 2020

McAuley High School
OTAHUHU, NZ

High School Diploma
12.2019

University Overview

Member of St Vinnies - 2018-2019

Skills

  • Critical Thinker
  • Managing Operations and Efficiency
  • Safe Work Methods
  • Coordinating Daily Operations
  • Priority Management
  • Customer Experience
  • Motivational Leadership
  • Cash Register Operations
  • Training Manuals and Processes
  • Problem solver
  • Adaptability
  • Positive thinker

Certification

  • First Aid certificate -[2021]
  • Workplace Communications training Certificate [2021]
  • Manage substance impairment in the workplace training certificate [2021]
  • Full Licensed Driver - [2022]

Timeline

Shift Supervisor Trainee

KFC Restaurant
10.2021 - Current

Assistant Baker

Mudcake Madness
06.2019 - 11.2019

University of Waikato

Bachelor of Science from Environmental Planning

Huntly College

High School Diploma

McAuley High School

High School Diploma
'Ofa Fotu-Moala