OFA KI MANONO TUPOU
Summary
Patient and engaging Customs Broker assists customers in high-stress, fast-paced settings. Adept at implementing creative problem-solving skills to coordinate multi-faceted logistics.
Overview
26
26
years of professional experience
Work History
CUSTOM BROKER
OST SERVICES
, TONGA
06.2010 - Current
- Prepare all necessary document for the clearance of importing cargo both air cargo and sea cargo
- liase with Custom Department in clearance all shipment, and also prepare all export document for the exporting of goods and agricultural crops.
- Assisted in recruiting, onboarding and training new employees.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
- Supervised staff members, organized schedules and delegated tasks.
- Provided administrative support to management team including preparing reports and presentations.
OFFICE MANAGER
EZI WORLD CARGO LTD
06.2008 - 05.2010
- Manage the office operation both in the office and the warehouse
- Supervise the staff in their daily routine and works
- Work as a custom broker in clearance of all import and export cargo of customers and the business
- Do Administratin work
Senior Computer Operator
CENTRAL PLANNING DEPARTMENT
07.1998 - 06.2006
- Provided technical support for computer hardware and software systems.
- Scheduled installation of new applications or upgrades on servers and workstations.
- Documented procedures for configuring servers, networks, applications, hardware components.
- Created user accounts, assigned access rights and privileges, and managed passwords.
- Resolved technical issues related to hardware failures or software conflicts.
- Input data from multiple sources and output data to various forms of physical media.
- Documented job processing requirements and data flow for applications.
Education
CERT INFORMATION TECH (COMPUTER SCIENCE) -
TONGA INSTITUTE HIGHER EDUCATION
TONGA11-2005
High School Diploma -
LIAHONA HIGH SCHOOL
TONGA11-1997
Some College (No Degree) - Information Technology
USP TONGA
Skills
- Financial Acumen
- Legal Compliance
- Presentation abilities
- Recordkeeping Accuracy
- Cross-Functional Teamwork
- Adaptability
Languages
English
Professional
Tonga
Professional
Timeline
CUSTOM BROKER
OST SERVICES
06.2010 - Current
OFFICE MANAGER
EZI WORLD CARGO LTD
06.2008 - 05.2010
Senior Computer Operator
CENTRAL PLANNING DEPARTMENT
07.1998 - 06.2006
CERT INFORMATION TECH (COMPUTER SCIENCE) -
TONGA INSTITUTE HIGHER EDUCATION
High School Diploma -
LIAHONA HIGH SCHOOL
Some College (No Degree) - Information Technology
USP TONGA