Summary
Overview
Work History
Education
Skills
Languages
Timeline
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OFA KI MANONO TUPOU

Summary

Patient and engaging Customs Broker assists customers in high-stress, fast-paced settings. Adept at implementing creative problem-solving skills to coordinate multi-faceted logistics.

Overview

26
26
years of professional experience

Work History

CUSTOM BROKER

OST SERVICES
, TONGA
06.2010 - Current
  • Prepare all necessary document for the clearance of importing cargo both air cargo and sea cargo
  • liase with Custom Department in clearance all shipment, and also prepare all export document for the exporting of goods and agricultural crops.
  • Assisted in recruiting, onboarding and training new employees.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Supervised staff members, organized schedules and delegated tasks.
  • Provided administrative support to management team including preparing reports and presentations.

OFFICE MANAGER

EZI WORLD CARGO LTD
06.2008 - 05.2010
  • Manage the office operation both in the office and the warehouse
  • Supervise the staff in their daily routine and works
  • Work as a custom broker in clearance of all import and export cargo of customers and the business
  • Do Administratin work

Senior Computer Operator

CENTRAL PLANNING DEPARTMENT
07.1998 - 06.2006
  • Provided technical support for computer hardware and software systems.
  • Scheduled installation of new applications or upgrades on servers and workstations.
  • Documented procedures for configuring servers, networks, applications, hardware components.
  • Created user accounts, assigned access rights and privileges, and managed passwords.
  • Resolved technical issues related to hardware failures or software conflicts.
  • Input data from multiple sources and output data to various forms of physical media.
  • Documented job processing requirements and data flow for applications.

Education

CERT INFORMATION TECH (COMPUTER SCIENCE) -

TONGA INSTITUTE HIGHER EDUCATION
TONGA
11-2005

High School Diploma -

LIAHONA HIGH SCHOOL
TONGA
11-1997

Some College (No Degree) - Information Technology

USP TONGA

Skills

  • Financial Acumen
  • Legal Compliance
  • Presentation abilities
  • Recordkeeping Accuracy
  • Cross-Functional Teamwork
  • Adaptability

Languages

English
Professional
Tonga
Professional

Timeline

CUSTOM BROKER

OST SERVICES
06.2010 - Current

OFFICE MANAGER

EZI WORLD CARGO LTD
06.2008 - 05.2010

Senior Computer Operator

CENTRAL PLANNING DEPARTMENT
07.1998 - 06.2006

CERT INFORMATION TECH (COMPUTER SCIENCE) -

TONGA INSTITUTE HIGHER EDUCATION

High School Diploma -

LIAHONA HIGH SCHOOL

Some College (No Degree) - Information Technology

USP TONGA

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OFA KI MANONO TUPOU