Okesene Fatu
AUK,Takanini
Summary
Motivated Apprentice with expertise using equipment, hand tools and power tools to complete tasks quickly and accurately. Committed to bringing hardworking mentality and mechanical skills to workplace. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Detail-oriented team player with strong organizational skills.
Overview
4
4
years of professional experience
Work History
ETCO Apprentice
The Electrical Training Company (ETCO)
01.2021 - Current
- Collaborated closely with other trades on construction sites, fostering a positive working environment for efficient project completion.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
- Demonstrated adaptability by quickly adjusting to new assignments or changes in project requirements without compromising quality or efficiency.
- Continuously expanded technical expertise by participating in ongoing training opportunities related to commercial electrical work practices.
Customer Service Representative
BP (Takanini)
12.2019 - 12.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Reached out to customers after completed sales to suggest additional service or product purchases.
Education
The Electrical Training Company
10.2024
Manurewa High School
Manurewa, NZ12.2019
Skills
- Mechanical Troubleshooting
- Teamwork and Collaboration
- Analytical Skills
- Adaptability
- Installation and repairs
- Problem-Solving
- Technical aptitude
Languages
English
Samoan
Timeline
ETCO Apprentice
The Electrical Training Company (ETCO)
01.2021 - Current
Customer Service Representative
BP (Takanini)
12.2019 - 12.2023
The Electrical Training Company
Manurewa High School
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