Summary
Overview
Work History
Education
Skills
References
Timeline
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Olina Pugmire

Palmerston North,Palmerston North

Summary

Proven Sales Assistant with a track record of enhancing customer satisfaction and boosting sales at PoolandSpa2. Leveraged sales expertise and exceptional customer service skills to increase client retention. Adept in cash handling and visual merchandising, demonstrating reliable responsibility and adaptability in fast-paced retail environments. Excelled in team cooperation, significantly contributing to a positive shopping experience.

Overview

6
6
years of professional experience

Work History

Sales Assistant

PoolandSpa2
12.2022 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.

Retail Assistant

Bunnings Warehouse
02.2018 - 12.2022
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Maintained tidy and organized store environment to comply with cleanliness standards.

Education

NCEA Level 1 -

Homeschooled
Palmerston North, MWT

Skills

  • Goal-Oriented
  • Stock management
  • Sales expertise
  • Visual Merchandising
  • Customer Service
  • Reliable and Responsible
  • Team Cooperation
  • Adaptable and Flexible
  • Cash handling
  • Relationship building
  • Opening and closing procedures
  • Inventory management

References

Work References:

  • Reagen Lawrence - Store Operations Manager, Bunnings Palmerston North. Ph. 027 721 7031 Email. poriruaop@bunnings.co.nz
  • Cassie Blance - In Home Coordinator, Bunnings Palmerston North. Ph. 022 690 6381 Email. palmerstonnorthihc@bunnings.co.nz

Personal References:

  • Alyssa Cowie - Admission Specialist, Massey University. Ph. 027 218 4757 Email. alyssacowie132@gmail.com

Timeline

Sales Assistant

PoolandSpa2
12.2022 - Current

Retail Assistant

Bunnings Warehouse
02.2018 - 12.2022

NCEA Level 1 -

Homeschooled

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Olina Pugmire