Oliver Brown
Wanganui,WGI
Summary
Dynamic customer service professional with experience at Riverlands Family Fun Park, excelling in conflict resolution and cash handling. Known for fostering positive guest experiences and maintaining high standards of safety and organization. Reliable team player with strong communication skills, dedicated to enhancing customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Riverlands Family Fun Park
Wanganui East, Wanganui
09.2024 - Current
- Operated cash registers to process payments for goods and services.
- Greeted customers and provided friendly customer service.
- Verified that all coupons were valid prior to processing them into the system.
- Resolved customer complaints in a professional manner.
- Complied with all health and safety regulations while performing job duties.
- Processed credit card transactions accurately and efficiently.
- Assisted guests with information about park amenities, facilities and services.
- Performed maintenance tasks such as mowing grass, trimming hedges, and pruning trees.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Factory Worker
Wanganui Gas Packaging
Central Wanganui, Wanganui
04.2022 - 12.2022
- Monitored production processes, troubleshooting any issues that arose.
- Ensured compliance with company policies and procedures at all times.
- Communicated effectively with team members regarding tasks and progress.
- Stacked boxes onto pallets for storage or shipment in an orderly manner.
- Cleaned work areas and machines to maintain a safe and organized environment.
- Utilized hand tools such as screwdrivers, pliers, wrenches.
- Performed quality control checks on finished products.
- Followed safety protocols while operating equipment and handling materials.
Education
Wanganui High School
Whanganui, NZSkills
- Customer service
- Conflict resolution
- Team collaboration
- Time management
- POS system operation
- Cultural awareness
- Payment collection
- Attention to detail
- Strong numeracy
- Reliability and punctuality
- Calm demeanor
- Customer satisfaction
- Patience and composure
- Cash handling
- Adaptability and flexibility
- Positive and professional
- Honest and dependable
- Excellent communication
Affiliations
- Football
- Gaming
- Spending time with family and friends
References
References available upon request.
Timeline
Customer Service Cashier
Riverlands Family Fun Park
09.2024 - Current
Factory Worker
Wanganui Gas Packaging
04.2022 - 12.2022
Wanganui High School
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