Oliver Cerdeira
Tauranga,New Zealand
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Kmart
Bethlehem, Tauranga
08.2023 - Current
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Resolved customer complaints in a professional manner.
- Explained refund options, requirements, and timelines to customers.
- Processed refunds accurately according to established guidelines.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Provided excellent customer service to all customers requesting refunds.
- Verified customer information and eligibility for refunds in accordance with company policies and procedures.
Customer Service Cashier
Vetro
Tauranga, Tauranga
12.2019 - Current
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Assisted customers with locating merchandise within the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
Education
High School Diploma -
Otumoetai College
Tauranga12-2033
Skills
- Customer Service
- Cash Handling
- Customer Complaint Resolution
- POS System Operation
- Cash Management
- Customer inquiries
- Customer Satisfaction
- Positive and professional
Languages
English
Professional
Portuguese
Limited
Spanish
Limited
Timeline
Customer Service Cashier
Kmart
08.2023 - Current
Customer Service Cashier
Vetro
12.2019 - Current
High School Diploma -
Otumoetai College
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