Oliver Tripp
Melbourne
Summary
Developed key organizational and multitasking skills in a number of different fast-paced business environments across Australia and New Zealand. A proven ability to streamline processes and provide exceptional support to teams. Seeking to leverage these transferrable skills in relocating to a new city, aiming to contribute effectively to organizational success.
Overview
10
10
years of professional experience
Work History
Business Support Coordinator
WorkSafe New Zealand
04.2022 - 01.2025
- Completing and solving different types of enquiries and requests from the hundreds of WorkSafe employees across New Zealand
- Experience of arranging and administrating meetings across the organisation
- Experienced travel booker
- An allocator of work from the centralised email address - using different fluid criteria to determine which of my colleagues is most appropriate to be assigned a relevant task when it comes through to the inbox
- Listing public notices in the Gazette, New Zealand's official Government newspaper and authoritative journal of constitutional record
Member Support Advisor
Medical Assurance Society
01.2020 - 04.2022
- Handling general insurance queries for doctors, dentists and vets across the membership
- Monitoring, allocating and responding to queries in the company info email inbox
- Training and supporting newer members of the team
- Referring life, disability and income protection referrals to our team of personal advisors
Engagement Coordinator
New Zealand Veterinary Association
11.2017 - 12.2019
- Looking after all of the2000+ veterinary members of the association
- Running four student events per year at the Massey Veterinary School
- Responsible for surveying members and future strategy of providing services and events
- Large amount of database work covering29 regional and special interest branches
Account Executive
New Zealand Media and Entertainment
06.2017 - 09.2017
- Looking after hundreds of organisations in the New Zealand public sector
- Providing research into district councils and health boards for account managers
- In-depth knowledge of integrated advertising solutions (print, digital & radio) for clients
Customer Support
Education Council of Aotearoa New Zealand
04.2016 - 06.2017
- Providing advice to teachers and professional leaders regarding registration and careers
- Replying to hundreds of email queries using concise and informed answers
- Understanding and interpreting key pieces of legislation and education policies
Technical Services Administrator
Roche Diagnostics
04.2015 - 01.2016
- Organising up to twenty engineers’ deployment in Ireland and the UK
- Liaising with hospitals and private practices to advise of call-outs for breakdowns
- Using several different systems such as Clarify & Google Calendar to administrate
- Overseeing up to600 medical facilities after just seven months in the role
Education
Bachelor of Arts - English & Performing Arts
University of Hull
Kingston-upon-Hull, United KingdomSkills
- A proven track record in engagement, administration & customer service
- Excellent communicator who is articulate both in the written word and verbally
- Fast and accurate typist, able to produce 50 words per minute
- Proficient with all Microsoft Office programs
- Highly computer literate combined with an excellent telephone manner
- Scheduling and planning expert
CAREER OVERVIEW FOR THE DECADE:
- Business Support Coordinator ~ April 2022 – Jan 2025 ~ WorkSafe New Zealand
- Member Support Advisor ~ Jan 2020 – April 2022 ~ Medical Assurance Society
- Membership Coordinator ~ Nov 2017 – Dec 2019 ~ New Zealand Veterinary Association
- Account Executive ~ June 2017 – Sept 2017 ~ New Zealand Media and Entertainment
- Customer Support Administrator ~ April 2016 – June 2017 ~ Education Council NZ
- Technical Services Administrator ~ April 2015 – Jan 2016 ~ Roche Diagnostics
Timeline
Business Support Coordinator
WorkSafe New Zealand
04.2022 - 01.2025
Member Support Advisor
Medical Assurance Society
01.2020 - 04.2022
Engagement Coordinator
New Zealand Veterinary Association
11.2017 - 12.2019
Account Executive
New Zealand Media and Entertainment
06.2017 - 09.2017
Customer Support
Education Council of Aotearoa New Zealand
04.2016 - 06.2017
Technical Services Administrator
Roche Diagnostics
04.2015 - 01.2016
Bachelor of Arts - English & Performing Arts
University of Hull
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