Summary
Overview
Work History
Education
Skills
Passionate for the Guitar, bass, banjo, drums and keyboard.
Timeline
Generic

Oliver Willis

Whangaparaoa,AUK

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
year of professional experience

Work History

Media Department Assistant

JB-HIFI
10.2022 - 01.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Responded proactively and positively to rapid change.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.

Front of House Server

Columbus Coffee
07.2022 - 09.2022
  • Persevered during peak hours while remaining courteous towards customers despite time constraints and high-pressure situations.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed excellent interpersonal skills when interacting with diverse clientele on a daily basis.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Replenishment Team Member

Bunnings Warehouse
10.2021 - 06.2022
  • Interacted with guests in friendly and knowledgeable way.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Put away received merchandise in designated location.
  • Enhanced customer satisfaction with timely product restocking and maintaining organized store shelves.

Education

Bachelor of Audio Production - Sound Engineering

SAE
Auckland, NZ

High School Diploma -

Wentworth College
Gulf Harbour, NZ
12.2021

Skills

Teamwork

Have shown an ability to work in and contribute to a team, I enjoy been part of a team

Customer Service

Have a genuine passion for customer service; get satisfaction when a customer’s needs are reached

Believe I am approachable and confident when interacting with customers

Self-management

Able to keep to a task, finish the task and then able to prioritize what task is next required

Communication

Able to converse with wide ranging groups of fellow team members and customers

Enjoyment

I like to work, and enjoy the experiences and opportunities that work provides me

Passionate for the Guitar, bass, banjo, drums and keyboard.

I love the history of these instruments and the artists that play them. 

I have been passionate for years and am keen to help customers with music related questions and instrument support.

Timeline

Media Department Assistant

JB-HIFI
10.2022 - 01.2023

Front of House Server

Columbus Coffee
07.2022 - 09.2022

Replenishment Team Member

Bunnings Warehouse
10.2021 - 06.2022

Bachelor of Audio Production - Sound Engineering

SAE

High School Diploma -

Wentworth College
Oliver Willis