Summary
Overview
Work History
Education
Skills
Languages
tennis, gym, golf, socialising with friends
Timeline
Generic

Oliver Zhu

Auckland,Birkenhead

Summary

Dedicated and adaptable worker with strong interpersonal and communication abilities, excelling as a team player while consistently demonstrating leadership qualities. Known for clear communication and a keen attention to detail, adept at problem-solving and quickly acquiring technical proficiencies. fast learner and meticulous work and Passionate about contributing to the team's success.

Overview

6
6
years of professional experience

Work History

Barrista

Starbucks
08.2022 - Current
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Delivered thorough training to new team members on product knowledge and operational routines, utilizing positive reinforcement and respectful coaching.
  • Participated in regular staff meetings to share feedback, discuss improvements, and stay informed about company updates.
  • Collaborated with management to plan promotional events or seasonal menu items that attracted new clientele.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Attentively addressed customer requests to fulfill their needs, resulting in boosted sales.

Bartender

East Coast Bays Rugby Club
05.2018 - 07.2019
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Assisted with staff training, sharing desired expertise and customer service.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Education

Bachelor of Commerce - Accounting, Commercial Law

University of Auckland
Auckland, NZ

Skills

  • adaptability and flexibility
  • Team Player
  • leadership
  • clear communication
  • attention to detail
  • problem solving

Languages

English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual

tennis, gym, golf, socialising with friends

i've played sports socially and competitively over many years, tennis has been my most competitive sport which ive played for 10 years winning tournaments and trophies.

Timeline

Barrista

Starbucks
08.2022 - Current

Bartender

East Coast Bays Rugby Club
05.2018 - 07.2019

Bachelor of Commerce - Accounting, Commercial Law

University of Auckland

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Oliver Zhu