Olivia Brogan
Kaukapkapa,AUK
Overview
2
2
years of professional experience
Work History
Waitress/Bartender
Shoreward Gastro Bar
Orewa, Auckland
04.2022 - Current
- Greeted customers and provided friendly customer service.
- Maintained safe food handling practices.
- Served alcoholic beverages responsibly in accordance with Liquor laws.
- Explained menu items, took orders and delivered food courses according to instruction.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Provided excellent customer service to ensure repeat customers.
Education
-
Albany Senior High School
Auckland 11-2023
Barista Skills And Food Safety Course -
Crown Institute of Studies
06-2023
Customer Service Skills -
Crown Institute of Studies Course
03-2023
Workplace Health And Safety Course -
Vertical Horizonz
02-2023
Babysitting Course -
Plunket
11-2020
Comprehensive First Aid Course -
New Zealand Red Cross
01-2024
Skills
- Good Customer Service - Great at providing customers with a positive experience
- Motivated - I am always motivated to do well, I always try my best in everything I attempt
- Communication - Am great at following instructions, and communicating with others I have no issue asking questions, or communicating issues or problems I may face
- Flexible - I am flexible to take on different responsibilities and work hours
- Teamwork - As a waitress, I have worked closely with my co-workers to ensure excellent customer service I believe supporting and helping others is important
- Multi-tasking - Very capable of balancing multiple tasks at once
- Time management - I am very organized and great at working under pressure
References
PlunketHorizonz
- Ste Dalziel - Manager at Shoreward Gastro Bar
Phone: 021 045 8112
Timeline
Waitress/Bartender
Shoreward Gastro Bar
04.2022 - Current
-
Albany Senior High School
Barista Skills And Food Safety Course -
Crown Institute of Studies
Customer Service Skills -
Crown Institute of Studies Course
Workplace Health And Safety Course -
Vertical Horizonz
Babysitting Course -
Plunket
Comprehensive First Aid Course -
New Zealand Red Cross
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