Summary
Overview
Work History
Education
Skills
Work Experience
Timeline
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Olivia Carswell Herrero

Auckland

Summary

A motivated and ambitious young adult, fluent in English and Spanish as having lived in both countries. Adaptable to new environments and take challenges in my stride, with experience in retail stores as well as events (from small gatherings, weddings, to large corporate events). Confident in uncomfortable situations and determined to work hard. My main intention is to develop discipline, apply and expand my skill set and ultimately achieve my goals.

Overview

2
2
years of professional experience

Work History

Catering Staff Member

PenniBlack
01.2022 - 11.2023
  • Assisted in the set up of different venue spaces according to client specifications.
  • Provided friendly assistance to guests, serving food and beverages quickly and politely to ensure the smooth running of an event
  • Communicated between event coordinators, kitchen, floor and bar staff to prevent misunderstandings.
  • Assisted in the cleanups after events, completing tasks including removing unused food and clearing venue of dishes and glasses as well as the breakdown of all equipment.
  • Provided flexibility when catering to different needs and dietary requirements, from small gatherings to large corporate events.
  • Developed stress management skills by working in fast paced environments

Events / Retail Shop Assistant

KOKO Camden
05.2022 - 10.2022
  • Successfully attended customers when assistance was required and during checkout, ensuring customer satisfaction.
  • Manage the space during store takeovers and activations, removing our own merchandise and replacing it with other brand’s products.
  • Overseeing the space during events, whether store takeovers or concerts to ensure proper organization and aiding artists if required.
  • Help during events such as artist meet and greets. Managing large crowds of fans during celebrity meet and greets, finding quick solutions when anything went wrong, ensuring everything is organized prior, during and after the arrival of the artist.

Education

Esher Sixth Form College
London
06.2023

Ark Bolingbroke Academy
London
06.2021

Skills

  • Fluent in English and Spanish
  • Catering
  • Critical Thinking
  • Guest Relations
  • Excellent written and spoken communication
  • Ability to work efficiently under stress
  • Adaptive and flexible team player
  • Bartending
  • Experience using Adobe Premier Pro and Microsoft 365

Work Experience

Clear Cut Pictures

I spent some time at a post-production company. I was mainly with runners, taking and delivering orders to clients in their editing suites across three buildings. I also had the opportunity to sit in with producers and editors, speaking with them and observing / learning the process of the final production stage before the project’s release date. 

Timeline

Events / Retail Shop Assistant

KOKO Camden
05.2022 - 10.2022

Catering Staff Member

PenniBlack
01.2022 - 11.2023

Esher Sixth Form College

Ark Bolingbroke Academy
Olivia Carswell Herrero