Olivia Charlotte Rose Hadfield
Christchurch,CAN
Summary
Event Manager with extensive experience at Islander Hotel Florida Keys, recognized for enhancing customer satisfaction and overseeing multimillion-dollar event logistics. Expertise in strategic planning and problem-solving, successfully led teams to execute high-quality events while maintaining strong client relationships.
Overview
21
21
years of professional experience
Work History
Event Manager
Islander Hotel Florida Keys
01.2023 - 01.2025
- Overseeing and managing $800 ~ $1 million per month in Event logistics.
- Documentation and proposals, BEOs, Contracts, forecasting monthly revenue and ensuring a smooth transition externally and internally with all departments from conception of events to delivery of expectations.
- Administrative coordination of deliveries, rentals, set-up and overseeing the complete execution of all aspects of catering and level of educate in delivery.
- Managerial duties and executing problem solving techniques to overcome adversity in internally and externally.
- Ensuring a prominent level of customer satisfaction along with reconciling account payments and negotiating customers' expectations.
- Delphi Certified.
- Overseeing a team of 20 staff, document and budget implementation, set up, pack down and organising the delivery of all rental equipment.
- Www.islanderfloridakeys.com
Business Development Manager NZ
M2M One NZ – IoT – Division on SimTech USA
01.2022 - 01.2023
- Head of new acquisitions; targeting large multi-national corporate accounts, responsible for marketing and sales training with our retail customers.
- Working across multiple platforms creating connectivity solutions for extensively unique business models from remote farming stations through to streamlining government and local business connectivity bandwidth solutions, utilizing our internal STARLINK, IoT Gateway, LoRa Wan and Pep-link business tools.
- Www.m2mone.co.nz/
Director of Sales and Marketing
Reborn Labourites LTD
01.2020 - 01.2022
- Business development and distribution for a greenfield NZ start-up company supplying pure organic marine collagen powder through multi-level marketing, from local distributors to online platform marketing.
- A new business start-up with zero sales, I developed a strong brand and e-commerce marketing driven sales through Facebook, Industry networking, Web and Instagram.
- Achieved twice the incentivised target to passive income for the company via memberships.
- Www.rebornlaboratories.com
Business Development Manager
Q Jumpers Recruitment Software (SaaS)
01.2018 - 01.2020
- SaaS business development and client retention role for an International corporate HR software system with a specific focus on selling their artificial intelligence module.
- Www.qjumpers.com
NZ/ASIA Sales Channel Manager
IVY BLU Fashion
01.2015 - 01.2018
- Negotiation of supply and manufacturing contracts on the ground in Vietnam.
- Business development and offshore design and process management throughout Southeast Asia.
- Overseeing international freight channels with an added focus on travelling around New Zealand to gain retail contracts for distribution.
- I gained the confidence of one of New Zealand’s largest retail chains and secured 10 times the turnover of one of our general retailers. This was a major achievement for the company that provided ongoing financial security.
- Www.ivyblu.com
National Business Development Manager New Zealand
Lexis Nexis New York
01.2010 - 01.2012
- Legal business solutions supporting research needs for 177 lawyers in the South Island, contacting and pre-qualifying areas with need for new business growth.
- Developing intellectual strategies to support financial consistency in turbulent markets.
- Www.lexisnexis.com
National Business Development Manager
Kitomba Business Solution Software
01.2008 - 01.2011
- Fully autonomous role covering the South Island of NZ with a particular focus on hunting new business, consistently excelled my KPI ability along with ongoing training services to new clients.
- Www.kitomba.com
International Business Development Manager
Resort Interiors International
01.2004 - 01.2009
- Fully autonomous role setting up the NZ office; employing and training the NZ sales team.
- Full project management of furniture design through to shipment and installation.
- Developed working relationships with hotel owners and developers, doubled expected turnover for the first two years, contract negotiation and finance.
- Www.resortinteriorsinternational.com
Education
MBA - part-time
University of Canterbury
Christchurch, New Zealand, NZ01.2026
Diploma -
Architectural/Interior Design
Melbourne Skills
- Full business solution software sales
- CRM integration
- Delphi certified
- Account management
- Strong Hunter
- SaaS sales
- Lead generation
- Salesforce
- HubSpot
- NetSuite
- Cloud Solutions
- Cross-Functional Team Leadership
- Strategic Planning
- People Management
- Problem Solving
- Strong Leadership Skills
- MYOB Certified
- New Business Development
- Implementation - Installation
- Software Training
- Problem solving
- Solution sales
- Sales strategies
- Fundraising Events
- Team Leadership
- Negotiation Techniques
- Customer Relationship Management
- Event Panagement
- Menu Planning
- Venue selection
- Client Meetings
- Public Speaking
- Powerpoint Presentations
- Crisis Management
- Event Technology
- Project Management
- Event Evaluation/analyis
- Guest Management/Expectations
- Sales and Promotions
- New Business Development
- Business Growth
- Benchmarking
- Enterprise
- Data Reporting
- Catering Management
- Loyalty Cultivation
- Event Sales
- Multitasking
- Scheduling
- On-Site Execution
- Project Management
- Online Marketing
Volunteer Experience
Director of Style Fusion Fashion Show, 12 Years, This event was set up 12 years ago to raise funds for charity. We were fortunate to secure nom d and several other top NZ designers to support this annual event which highlighted up-and-coming designers. I was the sole producer with a talented team of volunteers for this event, hosting over 300 guests and raising $30,000 per year for Cure Kids and several other charities totalling over $200,000 whilst obtaining reputable sponsors such as Verve Clicquot, Mercedes etc.
References
Available on request.
Socials
https://www.linkedin.com/in/olivia-cort-88630534/
Brief
I am a positive, result-driven person who makes the most of my time by setting specific goals and tasks. This is reflected through my achievements in both my personal and professional life. I have a wide range of SaaS software skills that are reflected across various industries that show my adaptability and ease in a variety of situations. I thrive on my people skills and ability to take the time to invest in my customers' needs and concerns. I understand business as a whole and the requirements of measurable process. I have my dip/Arch interior design and extensive experience in the furniture design and sales both commercially and domestic.
Timeline
Event Manager
Islander Hotel Florida Keys
01.2023 - 01.2025
Business Development Manager NZ
M2M One NZ – IoT – Division on SimTech USA
01.2022 - 01.2023
Director of Sales and Marketing
Reborn Labourites LTD
01.2020 - 01.2022
Business Development Manager
Q Jumpers Recruitment Software (SaaS)
01.2018 - 01.2020
NZ/ASIA Sales Channel Manager
IVY BLU Fashion
01.2015 - 01.2018
National Business Development Manager New Zealand
Lexis Nexis New York
01.2010 - 01.2012
National Business Development Manager
Kitomba Business Solution Software
01.2008 - 01.2011
International Business Development Manager
Resort Interiors International
01.2004 - 01.2009
MBA - part-time
University of Canterbury
Diploma -
Architectural/Interior Design