Olivia Chatterley-Hodgson
Auckland
Summary
I am a responsible and dedicated team member with proven multitasking and organizational skills. Proficient in operating in a fast-paced environment to coordinate paperwork, process payment, and complete orders. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking to maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Storage Box
05.2023 - Current
- Help customers locate products and checked store system for merchandise at other sites.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
- Entered, coded and processed vendor invoices and helped track expenses for capitalizations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Finance Administrator
Avis Budget Group
01.2022 - 12.2022
- Completed clerical and data entry tasks to optimize financial procedures.
- Updated daily transaction records to assist with payroll and billing administration.
- Reconciled accounts and investigated variances.
- Prepared and posted receipts and deposits to facilitate standard bookkeeping.
- Identified and corrected miscalculations and financial discrepancies to support quality assurance.
Sales and Workshop Assistant
Miller Road Fragrances
04.2021 - 11.2021
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items and join reward programs.
- Supported efficient and timely replenishment of sales floor merchandise.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Car Groomer
Ace Rental Cars
01.2018 - 01.2019
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Shined vehicle windows and windshields to remove water spots.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
Education
High School Diploma -
Carmel College
Auckland, AUK11.2020
Skills
- Leadership
- Time management
- Verbal and Written Communication
- Operational Efficiency
- Collaborative Environments
- Overseeing Daily Activities
Timeline
Assistant Manager
Storage Box
05.2023 - Current
Finance Administrator
Avis Budget Group
01.2022 - 12.2022
Sales and Workshop Assistant
Miller Road Fragrances
04.2021 - 11.2021
Car Groomer
Ace Rental Cars
01.2018 - 01.2019
High School Diploma -
Carmel College
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