Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Olivia Everett

Mount Eden,New Zealand

Summary

I'm currently in completing my final year of high school at Epsom Girls Grammar. I've previously had 3 jobs which have required me to gain skills by not only waitressing but also making food from scratch, preparing ingredients and taking care of customers. I've been described as a caring and empathetic friend by my previous co-workers which whom I maintain long-term friendships with. I'm very open to adapting to new environments and love learning new skills.

Overview

3
3
years of professional experience

Work History

Swimming Instructor

Trent Bray Swim School
01.2024 - Current
  • I have learnt to develop trustworthy relationships with students in order to foster a positive relationship with swimming and enhance their abilities.
  • I teach classes with babies, instructing parents and children how children can safely enter, exit, and go underneath water.
  • Sole teacher for preschool and school age children. Following consistent lesson plans and assisting each child by addressing their individual difficulties and prioritising their needs to enhance their abilities in water.
  • Supervising groups of children all ages in groups of up to six students in a water-based setting.

Waitress

IPRESS
04.2023 - 11.2023
  • I quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • I was able to work flexible hours; night, weekend, and holiday shifts.
  • I maintained energy and enthusiasm in a fast-paced environment.
  • I performed duties by applicable standards, policies and regulatory guidelines to promote a safe working environment.

Waitress

Xoong
10.2022 - 02.2023
  • I maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • I kept server areas clean and stocked to increase efficiency while working tables.
  • I greeted new customers, discussed specials and took food and drink orders.
  • I consistently bussed and reset tables to keep the dining room and work areas clean.
  • Folded napkins and prepared silverware sets to provide adequate supply for the host station.
  • Consistently topped up customers' water glasses
  • Delivered food and drinks to customers whilst successfully introducing and describing the foods and drinks


Employee

Gorgeous New York Pizza Bar
06.2021 - 12.2022
  • I maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Shared knowledge of menu items and flavours, enabling customers to make personal decisions based on taste and interest.
  • Bussed and reset tables to keep the dining room and work areas clean.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
  • I polished glass and cutlery to a high standard.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • I took care of customers, doing routine meal checks and seeing what I could do to provide the best service possible.

Education

NCEA -

Epsom Girls Grammar School
Auckland, NZ

Skills

  • Waitressing, ensuring customers get their correct orders at an efficient standard
  • Creating positive relationship with students all ages to teach new skills and build confidence
  • First aid certified
  • Qualified Swimming Instructor
  • Strong communication skills, confident with co-workers and students, able to adapt tone and technique in order to suit the environment (eg intoxicated customers or anxious swimmers)
  • Water safety knowledge

Hobbies

  • Swimming
  • Water-polo
  • Babysitting
  • Baking
  • SPCA volunteer


Timeline

Swimming Instructor

Trent Bray Swim School
01.2024 - Current

Waitress

IPRESS
04.2023 - 11.2023

Waitress

Xoong
10.2022 - 02.2023

Employee

Gorgeous New York Pizza Bar
06.2021 - 12.2022

NCEA -

Epsom Girls Grammar School

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Olivia Everett