Summary
Overview
Work History
Education
Skills
Timeline
Hobbies and Interests
Generic

Olivia Haycock

Cambridge

Summary

I am a friendly, reliable, and hardworking individual who enjoys working with people and providing great service. I’m a quick learner with a positive attitude and strong communication skills. I work well in a team and am confident handling responsibility in fast-paced environments. I’m looking for a role where I can contribute, gain experience, and continue to grow.

Overview

10
10
years of professional experience

Work History

Venue Manager

Te Miro Woolshed
09.2017 - Current
  • Managed email correspondence, coordinated venue viewings, and handled booking logistics.
  • Trained and supervised staff on best practices in customer service and venue protocols.
  • Analyzed client feedback to identify areas for improvement in service delivery and event planning.
  • Established strong relationships with local vendors to optimize supply chain efficiency and cost management.
  • Enhanced customer satisfaction with excellent communication, problem-solving skills, and timely resolution of issues.
  • Evaluated customer feedback on a regular basis to identify areas for improvement within venue operations and implemented necessary changes accordingly.
  • Supervised events from start to finish using effective crowd control methods.
  • Implemented safety policies and procedures to manage risks and prevent accidents and mishaps.
  • Conducted regular venue maintenance checks and oversaw repairs as needed, maintaining a safe and visually appealing environment for guests.
  • Fostered a positive, energetic atmosphere, creating a relaxed environment for clients and guests.
  • Demonstrated a passion for delivering exceptional wedding experiences, consistently exceeding client expectations.
  • Help set-up and maintain the smooth running of the venue through out the night.


Cleaning/Nannying

Self-employeed
06.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across weekday, weekend, and holiday shifts.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Managed time efficiently in order to complete tasks.
  • Paid attention to detail .

Nurse Admin

Fertility Associates
02.2023 - 02.2023
  • Phoning clients informing them about upcoming appointments, processes of their treatment, and upcoming medications they may be taking.
  • Administered fertility treatments, ensuring patient safety and adherence to protocols.
  • Collaborated with multidisciplinary teams to enhance patient care strategies and outcomes.
  • Educated patients on treatment options, fostering informed decision-making and emotional support.
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Assisted physicians in performing diagnostic tests and procedures to facilitate prompt diagnosis and treatment.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Educated family members and caregivers on patient care instructions.
  • Folding and putting away uniforms, sheets, and medical room equipment.
  • Organising and refilling doctors rooms with equipment for procedures.
  • Making treatment bags for clients to take away from their appointments.
  • Stock check/ sorting through incoming and exporting clinical stock from the clinic.
  • Emailing/messages clients about treatment and appointment information.

Cleaner/Stock admin

JA Russell
04.2015 - 10.2019
  • Maintained cleanliness and organization of various work environments to enhance safety and efficiency.
  • Operated cleaning equipment, ensuring adherence to safety protocols and manufacturer guidelines.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Collaborated with retail partners to ensure smooth transitions during clearance events, resulting in successful sales outcomes.
  • Organized successful product launches by coordinating with internal departments, external suppliers, and retail partners.
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Developed training materials to enhance team knowledge on product features and services offered.

Education

Bachelor of education - Primary Teaching

Waikato University
Hamilton, NZ
11-2026

Level 3 -

Cambridge High School
Cambridge, NZ
12-2021

Skills

  • Valid full car license
  • Approachable demeanor
  • Effective team collaboration
  • Problem-solving
  • Effective time management
  • Adaptable to change
  • Excellent communication
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Organization and time management

Timeline

Cleaning/Nannying

Self-employeed
06.2024 - Current

Nurse Admin

Fertility Associates
02.2023 - 02.2023

Venue Manager

Te Miro Woolshed
09.2017 - Current

Cleaner/Stock admin

JA Russell
04.2015 - 10.2019

Bachelor of education - Primary Teaching

Waikato University

Level 3 -

Cambridge High School

Hobbies and Interests

Sports (netball, rugby, volleyball, tennis, running), scuba diving, beach trips, spending time with family and friends, education (teaching), reading books in the sunshine, trying new cafes or food sports, travelling and exploring new places, baking, watch TV series, listening to music

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Olivia Haycock