Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Heal

Christchurch

Summary

I am a hardworking and passionate job seeker with strong organisational skills that is eager to secure a legal internship. Ready to help team achieve company goals. I am looking to be challenged in a workplace to gain experience and grow my legal skills.

Overview

4
4
years of professional experience

Work History

Customer Services Representative

Christchurch City Council
11.2022 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Customer Service and Administration

Urban Paving And Landscape Supplies
04.2022 - 10.2022
  • Enhanced customer satisfaction by efficiently resolving inquiries and addressing concerns in a timely manner.
  • Developed thorough knowledge of company products and services, enabling accurate and informed responses to customer inquiries.
  • Provided exceptional support for customers, leading to increased loyalty and repeat business.

Warehouse Assistant

Macpac Distribution Center
11.2021 - 02.2022
  • Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.

Dairy Farm Assistant

Emerald Dairy Farm
07.2020 - 02.2021
  • Enhanced milk production by implementing efficient milking techniques and ensuring proper handling of dairy cows.
  • Improved calf health through regular monitoring, vaccination schedules, and timely treatments for illnesses.

Education

Bachelor of Law -

University of Canterbury
Christchurch, NZ
2025

Bachelor of Criminal Justice -

University of Canterbury
Christchurch, NZ
2025

Services Pathways -

Eastern Institute of Technology
2019

Skills

  • Efficiency
  • Problem-Solving
  • Excellent Communication
  • Analytical and Critical Thinking
  • Problem Resolution
  • Remote Office Availability
  • Active Listening
  • Organisation and Time Management
  • Computer Skills
  • Teamwork and Collaboration

Timeline

Customer Services Representative

Christchurch City Council
11.2022 - Current

Customer Service and Administration

Urban Paving And Landscape Supplies
04.2022 - 10.2022

Warehouse Assistant

Macpac Distribution Center
11.2021 - 02.2022

Dairy Farm Assistant

Emerald Dairy Farm
07.2020 - 02.2021

Bachelor of Law -

University of Canterbury

Bachelor of Criminal Justice -

University of Canterbury

Services Pathways -

Eastern Institute of Technology
Olivia Heal