Olivia Jones
Auckland,Castor Bay
Summary
I see myself as an active and motivated employee with excellent communication and people skills, good attention to detail and strong time management. I am dependable, approachable and able to communicate with people in various roles and backgrounds.
Overview
15
15
years of professional experience
Work History
Operations Manager
Novita Diamonds
Auckland CBD
11.2022 - 07.2023
- Tracked and replenished inventory to maintain par levels.
- Supported sales team members to drive growth and development.
- Maintained adequate productivity by setting and enforcing deadlines.
- Secured positive customer experiences while executing effective quality assurance practices.
- Monitored inventory levels and ordered new supplies to prevent shortages.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Receptionist
ICMS
Newmarket, Auckland
03.2013 - 11.2015
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Sorted incoming mail and directed to correct personnel each day.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Answered and directed incoming calls using multi-line telephone system.
- Supervised setup of conference rooms for meetings and office events in common areas.
- Processing and updating accounts to reflect balance changes.
- Collected and checked credit history.
- Collated, bound and stored computer-generated reports.
Media Monitor
AAP Media Centre
Auckland CBD
02.2011 - 03.2013
- Researched and analyzed media communication through radio and script, to identify valuable information for each client, compiling data in a time critical situation and meet complex briefs.
- Worked independently with minimal supervision.
Receptionist
Orcon Internet
Takapuna, Auckland
08.2008 - 12.2010
- Supervised setup of conference rooms for meetings and office events in common areas.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Scheduled and confirmed appointments and meetings for management team.
- Sorted incoming mail and directed to correct personnel each day.
- Greeted and directed visitors to appropriate personnel and answered numerous calls and emails daily.
- Answered and directed incoming calls using multi-line telephone system.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
Education
Bachelor of Arts - Silver/Goldsmith. Commencing 2016 - 2018
Peter Minturn Goldsmith School.
Grey Lynn, Auckland.Skills
- Understanding of media and marketing
- Software operating programs
- Customer Service-Oriented
- Verbal and Written Communication
- Professional relationship building
- Jewellery Design and creation
- Critical Thinking
Additional Information
- First Aid certification 2013,2016.
- Television and Advertisement talent.
Hobbies
- Gardening
- Pilates
- Jewellery making at the bench
- Scuba diving
Timeline
Operations Manager
Novita Diamonds
11.2022 - 07.2023
Receptionist
ICMS
03.2013 - 11.2015
Media Monitor
AAP Media Centre
02.2011 - 03.2013
Receptionist
Orcon Internet
08.2008 - 12.2010
Bachelor of Arts - Silver/Goldsmith. Commencing 2016 - 2018
Peter Minturn Goldsmith School.
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