Summary
Overview
Work History
Education
Skills
Timeline
Generic
Olivia  Lilly

Olivia Lilly

New Plymouth,TKI

Summary

Proven track record in enhancing branch operations and customer satisfaction at Traffic Safe NZ Limited, showcasing expertise in office administration and relationship building. Spearheaded strategic initiatives, significantly improving workflow and service delivery. Adept at financial services and fostering team collaboration, I excel in driving results and exceeding expectations. Skilled Branch Administrator with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Motivated professional with extensive experience in customer service, sales and administrative tasks. Detail-oriented administrative assistant with experience in customer service, data entry and office management.

Overview

3
3
years of professional experience

Work History

Branch Administrator

Traffic Safe NZ Limited
06.2023 - Current
  • Strengthened customer relationships by delivering top-notch service, understanding client needs, and offering customized solutions.
  • Managed daily operations to maintain smooth workflow, overseeing scheduling, inventory management, and task delegation.
  • Administered payroll tasks accurately ensuring all employees were paid on time without discrepancies.
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Consulted customers to boost product sales and services.
  • Collaborated with senior management to develop strategic plans for branch expansion and improvement initiatives.

Accounts Payable and Payroll Officer

MOVE Logistics
10.2022 - 06.2023
  • Streamlined accounts payable processes by implementing efficient invoice tracking and payment systems.
  • Implemented a new time tracking system that simplified the payroll process and increased its accuracy, leading to improved employee satisfaction.
  • Maintained high levels of accuracy in financial records through thorough reconciliation practices, minimizing discrepancies and errors.
  • Provided excellent customer service to employees regarding payroll inquiries, fostering positive working relationships across departments.

Administrative Assistant

Bell Block Panel & Paint
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Fresh Produce Assistant

Woolworths Supermarket
02.2022 - 09.2023
  • Adhered to food safety standards when handling, displaying, and storing fresh produce items, ensuring compliance with regulations.
  • Acted as a liaison between management and staff by addressing concerns or issues within the fresh produce department proactively, contributing to a positive work environment.
  • Provided knowledgeable recommendations on fruit and vegetable selections, contributing to positive customer experiences.
  • Maintained a visually appealing and well-organized fresh produce display, ensuring easy access for customers.

Education

Sacred Heart Girls' College

Skills

  • Office Administration
  • Scheduling appointments
  • Document Management
  • Relationship Management
  • Financial Services
  • Branch Operations Management
  • Excellent work ethic
  • Customer Service
  • Team Player
  • Customer Relationships
  • Decision-Making
  • Relationship Building

Timeline

Branch Administrator

Traffic Safe NZ Limited
06.2023 - Current

Accounts Payable and Payroll Officer

MOVE Logistics
10.2022 - 06.2023

Fresh Produce Assistant

Woolworths Supermarket
02.2022 - 09.2023

Administrative Assistant

Bell Block Panel & Paint

Sacred Heart Girls' College
Olivia Lilly