Olivia Mace
Mount Maunganui,BOP
Summary
Outgoing and friendly Barista with familiarity in espresso machines, blenders, coffee making, beer, wine and spirits.
Customer-oriented with excellent interpersonal communication skills.
Solid experience working in fast-paced environments, processing payments, handling food and drinks.
Organized and dependable individual, successful at managing multiple priorities with a positive attitude.
Overview
11
11
years of professional experience
Work History
Bartender
The Old Court Hotel
12.2014 - 12.2019
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Efficient at handling tills with cash and card transactions
- Assisted in inventory management, reducing waste and optimizing stock levels for daily operations.
- Trained new employees on proper techniques, equipment maintenance, and customer service standards.
Waitress
The Old Court Hotel
12.2011 - 12.2019
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Set up banquet events, weddings, large parties according to specific client requirements
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
Student Ambassador
Bournemouth University
09.2018 - 03.2020
- Answered questions from visitors and potential students about university life.
- Led campus tours for prospective students every semester.
- Interacted with university and prospective students and parents during tours and student visit days, answering questions, and providing insight.
Physiotherapist
Wye Valley Trust NHS
05.2020 - 03.2023
Education
Barista Basics -
Nelson School of Coffee
Nelson02.2024
Bachelor of Science - Physiotherapy
Bournemouth University
Bournemouth, UK07.2020
A Levels -
Monmouth Comprehensive School
Monmouth, UK08.2017
High School Diploma -
John Kyrle High School
Ross-on-Wye, UK08.2014
Skills
- Barista Trained
- Exceptional Customer Service
- Friendly and Outgoing
- Card/Cash Handling
- Multitasking
- Cleanliness
- Attention to detail
Additional Information
Whatsapp Number: +447984357003
2 year Working Holiday Visa
References available on request
Timeline
Physiotherapist
Wye Valley Trust NHS
05.2020 - 03.2023
Student Ambassador
Bournemouth University
09.2018 - 03.2020
Bartender
The Old Court Hotel
12.2014 - 12.2019
Waitress
The Old Court Hotel
12.2011 - 12.2019
Barista Basics -
Nelson School of Coffee
Bachelor of Science - Physiotherapy
Bournemouth University
A Levels -
Monmouth Comprehensive School
High School Diploma -
John Kyrle High School
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