Summary
Work History
Education
Skills
Timeline
Hi, I’m

Olivia Preston

Auckland ,Beachaven

Summary

Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.


Diligent and focused on providing optimal support to clients through personalised assistance and care required to manage diverse medical conditions. Proficient in organising medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.


Empathetic with a sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.

Work History

Sunrise Healthcare LTD

Heathcare Assistant Level 4
03.2019 - 05.2023

Job overview

  • Interacted with clients and clients families by phone, email, or in-person to provide information.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Welcomed new clients and alerted staff to arrivals of scheduled appointments.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Delivered clerical support by handling range of routine and special requirements.
  • Monitored security to help maintain equipment, data and information safety.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to Registered Nurse and Clinical manager.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate clients.
  • Kept clinical supplies well organized and sufficiently stocked, before depleted.
  • Coordinated and scheduled meetings and appointments.
  • Orientated new employees.
  • Compiled and analysed data to produce reports.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted patients with self-administered medications.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Monitored client vital signs, administered medications, and tracked behaviours to keep healthcare supervisor well-informed.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Recognised and reported abnormalities or changes in patients' health status to case manager.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Recorded status and duties completed in logbooks for management.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Completed regular check-ins and progress report for each client.
  • Recorded patients' pulse, temperature and respirations to assess and document important health information.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Replaced bandages, dressings and binders to care for wounds and encourage healing.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Scheduled daily and weekly care hours for client caseload.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Attended staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Successfully trained to use Medimap and administrate due medications and work with Registered Nurse to administrate appropriate PRNs.
  • Identified needs and coordinated plans for travel and out-of-town functions.


Birkdale Intermediate School

Teacher's Assistant
03.2016 - 03.2018

Job overview

  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Handed out classroom materials, like pencils, paper, and crayons.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Graded assignments and reported individual progress to teacher.
  • Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
  • Worked with lead teacher to monitor class schedule and take attendance.
  • Supported student learning objectives through personalised and small group assistance.
  • Assisted lead teachers with lesson plan creation and materials development .
  • Maintained safety and security by overseeing students in recess environments.
  • Reviewed lesson material with students individually or in small groups.
  • Organised and led practice, research and lab assignments.
  • Supervised residential and day treatment children during class and on field trips.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Supported classroom activities, tutoring, and reviewing work.
  • Supported classroom maintenance and upkeep, organising books and materials.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Completed daily reports on attendance and disciplinary performance.
  • Provided instructional support to students unable to attend regular classes.

Youth Horizons

Youth Support Worker
03.2016 - 03.2018

Job overview

  • Completed necessary reports and documentation to maintain thorough, accurate case records.
  • Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
  • Supervised youth in residential and community-based programs to minimise risks and offer support.
  • Managed and led activities promoting growth in mental, emotional, and educational areas.

Curves Milford

Personal Trainer
05.2011 - 04.2014

Job overview

  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Demonstrated proper technique for exercises to avoid injuries.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Grew customer base through word-of-mouth referrals based on customer satisfaction and results.

Education

Future Skills
Manukau

from Mental Health And Addiction, Healthcare Assistant
03.2019

University Overview


  • NCEA Level 4
  • Certificate in Mental Health and Addictions Level 4

Future Skills
Manukau, NZ

High School Diploma
03.2019

University Overview

  • NCEA Level 1-3

Future Skills
Manukau

from Level 2 ECE
10.2018

University Overview

  • Certificate in Early Childhood Education Level 2

Skills

  • Complex Problem-Solving
  • Patient Care
  • Knowledge of State Regulations
  • COVID-19 Safety Policies
  • Mobility Support
  • Illness Adaptation
  • Developing Client Trust
  • Medication Administration
  • Strong Ethics
  • ADLs Assistance
  • Progress Documentation
  • Case Management
  • Patient and Caregiver Education
  • Bedsore Prevention
  • Meal Assistance
  • Medical Records Management
  • Communication Assistance
  • Status Updates
  • Heavy Lifting
  • Community Integration
  • Medication and Appointment Reminders
  • Patient Assessments
  • Sanitizing Surfaces
  • Ability to Lift
  • Direct Patient Care
  • Running Errands
  • Compassionate Communication
  • Patient Rapport
  • Independent Living
  • Community Activities
  • Caregiver and Family Support
  • Client Records Management
  • Vitals Monitoring and Documentation
  • First Aid and Safety
  • Companionship and Emotional Support
  • Client Documentation
  • Behavior Redirection
  • Client Requirements
  • Diet and Nutrition
  • Grocery Shopping
  • Client Transportation
  • Remote Video Conferencing
  • Laptop and Tablet Operation
  • Personal Care Assistance
  • Hoyer Lifting Equipment
  • Dining Room Support
  • Care Plan Assessment
  • Continuous Development
  • Attentive to People
  • Positive Reinforcement Methods
  • Ambulating Patients
  • PPE Usage
  • Quality Program Protocols
  • Progressive Care
  • Clean Living Spaces
  • Medical Reminders
  • Respectful and Compassionate
  • Resident Empowerment
  • Deliver Exceptional Care
  • Patient Management
  • First Aid Certification
  • Time Management
  • Household Management
  • Housekeeping
  • Multitasking and Organization
  • Dependable and Responsible
  • Monitor Vital Signs
  • Healthy Eating
  • Problem Identification
  • Records Maintenance
  • Activities of Daily Living Assistance
  • Bathing and Dressing

Timeline

Heathcare Assistant Level 4

Sunrise Healthcare LTD
03.2019 - 05.2023

Teacher's Assistant

Birkdale Intermediate School
03.2016 - 03.2018

Youth Support Worker

Youth Horizons
03.2016 - 03.2018

Personal Trainer

Curves Milford
05.2011 - 04.2014

Future Skills

from Mental Health And Addiction, Healthcare Assistant

Future Skills

High School Diploma

Future Skills

from Level 2 ECE

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Olivia Preston