Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Olivia Smith

Greymouth,Greymouth

Summary

Accomplished in emergency response and creative design, I leveraged skills in first aid, CPR, and cooperative relationships at Greymouth Fire Brigade and Moffatts Flower Company. Excelling in roles from Volunteer Firefighter to Senior Florist, I developed innovative floral arrangements and led teams, enhancing customer satisfaction and operational efficiency. I have also recently become a volunteer for Hato Hone and would love for it to become a career path for me.

Overview

17
17
years of professional experience

Work History

Volunteer Firefighter

Greymouth Fire Brigade
Greymouth, Greymouth
08.2023 - Current
  • Responded quickly to emergency calls, providing medical aid where necessary.
  • Participated in regular drills and training sessions to keep skills up-to-date.
  • Communicated with other firefighters and emergency personnel to relay observations, equipment needs, and other relevant information.
  • Checked hoses and breathing masks after fire calls to determine proper functionality.
  • Participated in on-call schedule to respond to requests for assistance after hours and on weekends or holidays.

Florist Manager

Greymouth New World
Greymouth, Greymouth
12.2022 - Current
  • Developed and implemented creative floral designs for weddings, funerals, corporate events, and special occasions.
  • Trained new staff on proper techniques for arranging flowers and handling customer service issues.
  • Provided excellent customer service by responding promptly to inquiries from customers regarding floral design options.

Administrator

Grey Ford
Greymouth, Greymouth
04.2018 - 12.2020
  • Provided general administrative support to staff members.
  • Maintained filing system for important documents such as contracts and invoices.
  • Coordinated meetings, conferences, travel arrangements.
  • Prepared reports on various projects for management review.
  • Processed payroll information according to established guidelines.
  • Monitored emails, sorted mail and distributed correspondence accordingly.

Senior Florist

Moffatts Flower Company
Christchurch, Christchurch
02.2015 - 04.2018
  • Developed and implemented creative floral designs for weddings, funerals, corporate events, and special occasions.
  • Prepared flower arrangements in accordance with customer requests and specifications.
  • Created seasonal displays utilizing a variety of plants and flowers at retail locations.

Junior Florist

Flair With Flowers
Greymouth, Greymouth
02.2008 - 06.2013
  • Maintained accurate records of orders received and fulfilled.
  • Placed orders with wholesalers as needed to replenish stock.
  • Attended workshops on new trends in floral design and industry practices.

Education

High School Diploma -

Greymouth High School
Greymouth, NZ
11-2008

Skills

  • First aid and CPR
  • Physical fitness
  • Cooperative relationships
  • Rescue operations
  • Emergency response procedures

Accomplishments

  • 2013 - National Certificate in Floristry
  • 2013 - Ellerslie International Flower Show 2nd place, Florist apprentice of the year
  • 2014 - Ellerslie International Flower Show, Silver award, 1st place shop window display, 3rd place Florist apprentice of the year
  • 2024 - Became a qualified Firefighter

Timeline

Volunteer Firefighter

Greymouth Fire Brigade
08.2023 - Current

Florist Manager

Greymouth New World
12.2022 - Current

Administrator

Grey Ford
04.2018 - 12.2020

Senior Florist

Moffatts Flower Company
02.2015 - 04.2018

Junior Florist

Flair With Flowers
02.2008 - 06.2013

High School Diploma -

Greymouth High School
Olivia Smith