Olivia Smith
Westmorland,CAN
Summary
Hi, my name is Olivia. I can offer you loyalty, enthusiasm, and respect when it comes to working amongst your team. I have strong values and I’m eager to learn all sorts of different skills involved in this position. I have good communication skills and great manners. I enjoy working with others, but I am also comfortable and confident working individually too. I have a strong work ethic; I am reliable and dedicated to my employers. I go above and beyond and will do any extra work that is needed to help my team get the job done effectively and efficiently. I am so grateful for any opportunity given to me by my employers and I hope to fill the role to the absolute best of my ability. Taking stress off my employers and team is my number one focus and I am committed to doing anything to help out.
Overview
4
4
years of professional experience
Work History
Customer Host
Kiwirail
12.2024 - 04.2025
Hybrid Role
Gindulgence Festival (Ilam Homestead)
03.2024 - 03.2024
- Scanning tickets and greeting customers
- Attending to customers’ needs and providing information when guests need assistance.
- Cleaning of the premises including removing rubbish from the tents as well as rubbish all over the site.
Manager’s Assistant
Nuts and Bolts, and Screws Limited
01.2021 - 01.2024
- I've worked with Xero loading invoices and payments, and dealt with customers as they entered the reception area
- Guided customers on which products would best suit their needs.
- Assisted customers with any questions about the products and recorded any orders placed through.
Education
International Flight Attending Certificate Level 4 - Tourism and Travel Management Diploma
New Zealand School of Tourism
01.2024
NCEA Level 1 - Merit Endorsed
Villa Maria College
01.2023
NCEA Level 3 -
Villa Maria College
01.2023
NCEA Level 2 -
Villa Maria College
01.2022
Skills
- Adaptable
- Personable
- Capable
- Strong Communication
- Confident
- Enthusiastic
- Friendly
- Customer service focused
References
- Mario Cufone, Campus Manager, 03 377 1794, 021 645 674, MarioCufone@nzschooloftourism.co.nz
- Catherine Mcleod, General Manager, 027 263 5333, catherine@NutsandBoltsandScrews.co.nz
Awards
- Tourism Student of the Year 2023, New Zealand School of Tourism
- Peer Support 2022 Certificate, Villa Maria College
- Scholarship, Villa Maria College
Timeline
Customer Host
Kiwirail
12.2024 - 04.2025
Hybrid Role
Gindulgence Festival (Ilam Homestead)
03.2024 - 03.2024
Manager’s Assistant
Nuts and Bolts, and Screws Limited
01.2021 - 01.2024
International Flight Attending Certificate Level 4 - Tourism and Travel Management Diploma
New Zealand School of Tourism
NCEA Level 1 - Merit Endorsed
Villa Maria College
NCEA Level 3 -
Villa Maria College
NCEA Level 2 -
Villa Maria College
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