Olivia Swart
Christchurch,CAN
Summary
Results-oriented sales assistant with experience in processing transactions, maintaining inventory, and assisting customers. Known for effective communication and teamwork, driving customer engagement and store performance. Expertise in project management and product education. Demonstrated ability to monitor inventory levels and support promotional events, ensuring customer needs are met and store operations run smoothly.
Overview
3
3
years of professional experience
Work History
Sales Assistant
Chemist Warehouse
Tauranga, Tauranga
08.2022 - 11.2023
- Maintained inventory levels and organized stock on shelves.
- Processed sales transactions using point-of-sale systems.
- Assisted customers with product selection and inquiries.
- Collaborated with team members to ensure store cleanliness.
- Monitored expiration dates and managed product rotation effectively.
- Provided support during promotional events and product launches.
- Educated customers on health products and services offered.
- Helped customers find specific products, answered questions, and offered product advice.
Sales Assistant
Kathmandu
Tauranga, Tauranga
10.2020 - 08.2022
- Assisted customers with product selection and inquiries.
- Maintained inventory levels and organized stock on shelves.
- Processed sales transactions using point-of-sale systems.
- Monitored store performance metrics, such as sales goals, customer satisfaction ratings, inventory levels.
- Assisted customers in finding items and provided product knowledge when needed.
- Demonstrated expertise in product knowledge to answer questions and address customer inquiries.
- Greeted customers, provided product knowledge and assisted with selection of footwear.
- Participated in training sessions designed to enhance product knowledge.
Education
Level 6 Diploma in Environmental Management (marine strand) - Environmental Management
Toi Ohomai Institute of Technology
null, NZ11-2024
Scientific Diving Qualification -
Toi Ohomai Institute of Technology
null, NZ11-2024
High School Diploma -
Mount Maunganui College
Tauranga, NZ12-2022
Skills
- Environmental analysis
- Marine conservation
- Scientific diving
- Data collection
- Project management
- Customer service
- Sales target achievement
- Team collaboration
- Inventory management
- Effective communication
- Stock management
- Customer needs assessment
- Upselling strategies
- Goal oriented
- Task prioritization
- Order fulfillment
- Excellent communication
- Adaptable and flexible
- Reliable and responsible
- Problem-solving aptitude
Languages
English
Native/ Bilingual
Afrikaans
Limited
Affiliations
- Freediving
- Scuba diving
- Spearfishing
- Fishing
- Surfing
- Hunting
- Mountain biking
References
References available upon request.
Timeline
Sales Assistant
Chemist Warehouse
08.2022 - 11.2023
Sales Assistant
Kathmandu
10.2020 - 08.2022
Level 6 Diploma in Environmental Management (marine strand) - Environmental Management
Toi Ohomai Institute of Technology
Scientific Diving Qualification -
Toi Ohomai Institute of Technology
High School Diploma -
Mount Maunganui College
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