Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Olivia Tomsen

Auckland,AUK

Summary

I have a solid background in recruitment and a proven track record of success in managing the recruitment and retail sectors. My commitment is to foster strong relationships with both clients and candidates, and I take pride in my strategic approach to recruitment. To stay up-to-date with the latest developments in HR management, I continuously learn by taking multiple online courses. As a fun and bubbly individual, I enjoy getting to know new people and making connections. Working in recruitment is especially rewarding, as I get to be a part of a candidate's life milestone of securing their dream job and supporting clients in finding great candidates who can make a difference in their workplace.

Overview

4
4
years of professional experience

Work History

Perm Placement Recruitment Manager Australasia

Jitbug Limited
06.2023 - Current
  • Built and strengthened successful relationships with external recruiters and agencies.
  • Successful policy implementation and enforcement to maintain legal and operational compliance.
  • Met with clients to discuss vacancies, create job descriptions, applicant qualifications, and characteristics of top candidates.
  • Assisted with day-to-day operations.
  • Gained strong leadership skills by managing projects from start to finish.
  • Implemented innovative recruitment strategies and streamlined hiring processes.
  • Created eye-catching and effective marketing digitals and used social media platforms to share job openings, increasing reach/source among potential applicants.
  • Managed and hosted online webinars for current and potential candidates.
  • Effectively aiding in the expansion of the business to Australia involving creating business plans, recruitment plans and researching Australian processes and legalizations.
  • Provided guidance on interviewing techniques, selection criteria to ensure a successful recruitment process.
  • Maintained accurate records of all applicants throughout the recruitment process.
  • Managed onboarding activities to ensure new hires have a smooth transition into their role.
  • Reviewed resumes, interviewed, reference and police vetted candidates before presented to clients.

Store Manager

Hype DC
02.2021 - 06.2023
  • Trained and guided team members to maintain high productivity and performance.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Approved regular payroll submissions for employees.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Recruited, hired, and trained initial personnel.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Organized sales promotions to drive foot traffic into the store and increase sales opportunities.
  • Mentored new hires during their onboarding process.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Maintained open lines of communication with corporate headquarters.
  • Managed inventory control, cash control, and store opening and closing procedures.

Assistant Manager

Hype DC
07.2020 - 02.2021
  • All the responsibilities I undertook as a Store Manager.

Education

Diploma in Elite Level Performing Arts -

Transit Dance
Melbourne Australia
12-2019

Skills

  • Project Planning
  • Microsoft Word
  • Task Prioritization
  • Dependable and Responsible
  • Microsoft Office
  • Friendly, Positive Attitude
  • Relationship Building
  • Problem-Solving
  • Multitasking
  • Recordkeeping
  • Quality Assurance
  • Decision-Making
  • Good Telephone Etiquette
  • Supervision and leadership
  • Calm Under Pressure
  • JobAdder
  • Canva
  • LinkedIn

Affiliations

  • Dancing
  • Love for the outdoors
  • Meeting new people! (social butterfly at heart)

Accomplishments

  • First recruiter to take my current company international
  • Successful placing overseas candidates in New Zealand
  • 100,000+ in placement fees in my first year as a recruitment consultant
  • Highest AV and ATV 2022 when working for Hype DC

Timeline

Perm Placement Recruitment Manager Australasia

Jitbug Limited
06.2023 - Current

Store Manager

Hype DC
02.2021 - 06.2023

Assistant Manager

Hype DC
07.2020 - 02.2021

Diploma in Elite Level Performing Arts -

Transit Dance

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Olivia Tomsen